I just have to say, backcountry.com is freakin amazing customer service. I ordered a pair of goggles before Xmas (on the 20th) and they were supposed to arrive via UPS express shipping on the 24th.. they didn't infact they disappeared off the radar, so I phoned UPS on the 29th and they told me to contact backcountry to run a trace. I contacted them and they offered to give me a refund or send a new pair free...hmm too bad I didn't "lose" a Burton Vapor in the mail
we just sent out 4 more boards to canadian customers sans s&h charge 8) & the offer still stands to all snowboardingforum.com members.
if you have any questions about our sticks, feel free to message me or email firstname.lastname@example.org & keep checking back to the site for a feedback/review page i plan on posting later this week with the emails/messages we've gotten back from those riding our boards.
Just ordered my new board from Daddies boardshop,
Theres an option under shipping to get it from UPS instead of the USPS, and its only $24 instead of $30, plus it only takes 2 days to ship to BC, you would normal pay like 70+ for shipping that fast.
also if you enter the coupon code: SILVERFISH you get $5 off your order
definetly a BC friendly site!
I ordered a helmet from Showcase right before they took over the Westbeach store on 4th. Never got a confirmation on my order after a week so I called all three stores but got no answers. Left a msg on someone's voice mail. Emailed them and got nothing. Anywho, one month later, I get a notice from Fedex saying my stuff's been sent. By that time I already got my helmet from someplace else.
Ordered from Empire Skate. Pretty quick response from them regarding my questions. Ordered a 165cm boardbag from them but they sent me a 157 which couldn't fit my board. Turns out they didn't have any 165cm but thought I would be cool with a smaller bag. Sent it back and got my money back.
Ordered my board from The Boardroom - Snowboard, Skateboard, Wakeboard, Surfboard. Ordered the board Thursday night, got it Thursday afternoon. Pretty quick, and it arrived in time for me to rip it up on the long weekend in Ontario / Quebec. Definitely would recommend them. Plus, they also only charged GST, which was a bonus.