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Canadian Online Snowboard Retailers (E-tailers) Guide

297K views 201 replies 74 participants last post by  Manicmouse 
#1 · (Edited)
Hi guys. Decided to write this out to help people find snowboarding gear online, but happen to live in Canada (or for you Americans that just want a taste of what Canada has to offer, we aren't all maple syrup, Tim Hortons and beaver, ya know. ;) )

Please feel free to post if I missed anything.

SCROLL TO NEXT POST FOR PACKAGE FORWARDING INFO.

I've only listed actual e-tailer retailer shops with a checkout system (not just advertisement websites), and with a decent amount of products, I found a few stores with like 1 or 2 snowboards so I didn't bother adding those.

I advocate of course buying products from your local store, but sometimes they don't carry what you realllly want, or their prices are rather inflated. :laugh:

Note: This is by no means a review since I haven't (in most cases) yet ordered anything from these retailers, this is just a listing of what I've found. Also I am just listing the brands of snowboards they carry not everything else since I don't want to take up 20 pages. I've also listed the location so you'll know if you'll have to pay PST.*

*Irrelevant now for some provinces who have HST.

Online Snowboard Retailers located in Canada

Alternative 113

Location

Quebec (Site may show in French, if you can't read French click the English link at the top)

Alternative 113

Sale page

Snowboard Brands

Burton
Coalition
Capita
Endeavor
Forum
Jones
K2
Libtech
Rome
Salomon
Nitro
Restricted (Burton)
Ride
Rome
Roxy
Stepchild
Technine
YES

Some other brands mixed in that are left over.

Shipping Comments

Free Fedex shipping on orders over $75 CND

Product in clearance (40% off and more) cannot take advantage of the free shipping promotion

Good experience, bought a board and bindings here.

Other Comments

I love this place for their clearance section. They always have a promotion going on as well (like, buy a jacket, get an underlayer free type thing)

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thinkEmpire

Location

Quebec

Skateboards, Snowboards, Shoes, Streetwear and Urban Fashion | Empire Online Skate & Snowboard Shop

Sale Page

Snowboard Brands

Bataleon
Burton
Capita
DC
Forum
Gnu
Libtech
Nitro
Omega
Ride
Rome
Roxy
Signal
Step Child
Technine

Shipping Comments

Another store I see advertised a lot including here. Free shipping in Canada over $94 purchase.. but lots of exclusions, if you have a sale item in your basket its a no go on the free shipping. Their express shipping however is Fedex and extremely fast!
Empire offers international shipping by Fedex to a number of international countries.

Other Comments

"Trendy" shop, lots of brand name stuff and some decent sale prices.. seems higher priced overall though.

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The Source Board Shop

Location

Alberta

http://www.sourceboards.com

Sale page

Snowboard Brands

Burton
Capita
Dinosaurs will die
Forum
Lib Tech
Rome
Roxy
Gnu
Ride
Roxy
Yes.


Shipping Comments

Free shipping in Canada on orders over $100 in Canada and no PST.

Other Comments

NooOooOOo they went to a flash intro website.. (personal pet peeve) Seems solid however.

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Alter Ego Sports

Location

Manitoba

Http://alteregosports.com

Sale Page*

Snowboard Brands

Drake
K2
Never Summer
Ride
Rossignol


Shipping Comments

$5 Shipping on orders over $100 (snowboards not included :( ) Otherwise they offer Canada Post Expedited.

******************************************************************

Xtreme Adrenaline Board Shop

Location

Saskatchewan

Http://xtreme-adrenaline.com

Sale Page

Snowboard Brands

Lobster
Technine
Bataleon
Class Five
Ride
Rome
Capita
Stepchild
Never Summer
Dinosaurs Will Die


Shipping Comments

Free shipping to US AND Canada on orders over $100, no restriction on boards!

Other Comments

New website which is kind of buggy at the moment.

******************************************************************

The Board Room

British Columbia

Http://www.boardroomshop.com

Sale Page

Snowboard Brands

Capita
Endeavour
Flow
Forum
Gnu
Libtech
Never Summer
Ride
Rossignol
Technine
Stepchild


Shipping Comments

Free shipping on orders over $99. Ordered a new NS snowboard and binders on sale from here, no restrictions on free shipping and stuff came fast no probs via Purolator.

Other Comments

They also seem to have a location in Washington.

******************************************************************

Prior Snowboards

Location

Whistler, BC

Http://www.priorsnowboards.com

Snowboard Brands

Prior

Shipping Comments

Snowboard Shipping is $28 CND via Fedex Ground when ordering online. Free shipping on clothing and discount shipping on accessories with purchase of a snowboard.

Other Comments

Their boards are extremely customizable, you can get custom graphics, even a board custom made for you.

******************************************************************

Hustler Snowboards

Location

Ontario

Http://www.hustlersnowboards.com

Sale Page

Snowboard Brands

Burton
Capita
Endeavor
Forum
Ride
Rome
Stepchild

Shipping Comments

Free shipping on orders over $100 via UPS.

Other Comments

Website has expanded, looks much better now!

******************************************************************

The Board Shop

Location

Ontario

Http://www.theboardshoponline.com

Snowboard Brands

Burton
Capita
Forum
Ride
Salomon
Yes.

Shipping Comments

Looks like shipping is about 28$ for UPS ground

Other Comments

New website

******************************************************************

Island Snow Online Shop

Location

Kelowna, BC

Http://www.islandsnow.ca

Sale Page

Snowboard Brands

Burton
Forum
Gnu
Libtech
Nomis
Roxy
Salomon
Stepchild

Shipping Comments

Seems shipping is free over a certain price (I tried to checkout a snowboard to test) but it's not listed on the site!

Other Comments

Looks like they have expanded their online shop this season.

******************************************************************

Fresh Air Experience

Location

Kelowna, BC

Http://www.freshair.ca

Sale Page

Snowboard Brands

K2
Rossignol
Salomon
Burton

Shipping Comments

Shipping about $20 for a board.

******************************************************************

Canadian Cartel

Location

Misson, British Columbia

Http://www.canadiancartel.com

Snowboard Brands

Various


Shipping

Quoted me $29.99 shipping on a board

Other Comments

This is a new site that you have to sign up for in order to see the deals (it's just a log-in name/password thing).
They act kind of like a Canadian version of steep and cheap (actually they are exactly like "The Clymb" except the sales go for much longer and include multiple items.
Looks like they sell last years models at discounts.
I compared the prices of current snowboard sales to American prices and they are about on par.

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#29 ·
Hey man this is great, this forum kills and this thread is super helpful. i order online from shops all the time. here is my experience

Source Boards: Ordered a skateboard and got it in like 3 days. Then I ordered two snowboards and three weeks later I had to call them. they said that because the two boards were exaclty the same that they thought it might be an error but no one ever bothered to contact me to see. They then sent them out, so good and no so good.

Boardzone: ordered two helmets and got them in 5 days, then ordered some wrist guards and they never came so i contacted them and I guess they were out of stock but no one ever said anything or contacted me. and the person i talked to didn't give a crap and was bitch and rude like they didn't even care.

Xtreme Adrenaline Boardshop: Ordered a hoodie and got it like 2 days later. Also contacted them about some stuff that I didn't see and they got back to me in one hour and ordered it for me from their supplier. Took only a few days to get it there and then 3 days to me so I was pretty stoked. I have ordered a few more times and got the same great personable service...and they have a ton of my favorite...Nomis hoodies.

My conclusion so far is that sometimes you have good results and sometime no. as long as a shop handles problems with good customer service then i am stoked on them. Also I know that sometimes it takes shops a while to get back to you because they are waiting for someone to get back to them when dealing with suppliers...ha ha... i used to work in a shop so i know....crap runs down hill.

i will keep you guys updated when i order from more shops or the same.
 
#30 ·
Boardzone: ordered two helmets and got them in 5 days, then ordered some wrist guards and they never came so i contacted them and I guess they were out of stock but no one ever said anything or contacted me. and the person i talked to didn't give a crap and was bitch and rude like they didn't even care.
kmcdougall AT boardzone . com
 
#33 ·
I just have to say, backcountry.com is freakin amazing customer service. I ordered a pair of goggles before Xmas (on the 20th) and they were supposed to arrive via UPS express shipping on the 24th.. they didn't infact they disappeared off the radar, so I phoned UPS on the 29th and they told me to contact backcountry to run a trace. I contacted them and they offered to give me a refund or send a new pair free...hmm too bad I didn't "lose" a Burton Vapor in the mail :laugh::laugh:
 
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#35 ·
we just sent out 4 more boards to canadian customers sans s&h charge 8) & the offer still stands to all snowboardingforum.com members.

if you have any questions about our sticks, feel free to message me or email richard@truesnowboards.com & keep checking back to the site for a feedback/review page i plan on posting later this week with the emails/messages we've gotten back from those riding our boards.
 
#36 ·
Just ordered my new board from Daddies boardshop,
Theres an option under shipping to get it from UPS instead of the USPS, and its only $24 instead of $30, plus it only takes 2 days to ship to BC, you would normal pay like 70+ for shipping that fast.
also if you enter the coupon code: SILVERFISH you get $5 off your order
definetly a BC friendly site!
 
#37 ·
I ordered a helmet from Showcase right before they took over the Westbeach store on 4th. Never got a confirmation on my order after a week so I called all three stores but got no answers. Left a msg on someone's voice mail. Emailed them and got nothing. Anywho, one month later, I get a notice from Fedex saying my stuff's been sent. By that time I already got my helmet from someplace else.

Ordered from Empire Skate. Pretty quick response from them regarding my questions. Ordered a 165cm boardbag from them but they sent me a 157 which couldn't fit my board. Turns out they didn't have any 165cm but thought I would be cool with a smaller bag. Sent it back and got my money back.
 
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#38 ·
Ordered more stuff

Hey . Ordered some more stuff from SourceBoards....got the stuff I ordered and in decent time.

Ordered a Rome Agent board from Xtreme Adrenaline boardshop. Super sick selection of Rome Boards and Bindings and got it super fast.

all is good in the west !!! Droppin in on Whistler this week...stoked
 
#47 ·
nice research that will help alot of people but i think buying from US is alot better because of cheaper prices even with the exchange rate.
 
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#51 ·
Just wanted to let everyone know that the customer service at Empire Skateboards | Snowboards (link) is fantastic.

I bought a pair of pants from them on sale, but they turned out to be too big. Normally, when it's a sale item they don't allow returns, but since they had a smaller size of the same pants, the gentleman I talked to was kind enough to let me exchange the pants by buying the right size again, and refunding the charges for the larger ones as soon as they got them back from me. Well today I got both the refund and the pants of the right size, a mere 2 business days later.

Great service :thumbsup: I'll definitely be back to shop there again
 
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#53 ·
Why not go through the checkout process and see for yourself? Plug in your address and it will tell you before you buy. I haven't bought binders there, but I would guess $20-30 for shipping.

Or just pick it up stateside if you live near the border and it's free.
 
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#55 ·
Dunno. I thought they were included, but maybe I'm thinking of USPS pickups and this is a UPS-specific scam? I've picked alot of stuff up at the border in the last few years, so I usually avoid that stuff, but I've got a UPS ground shipment coming this week, so I'll post back if there are severe markups...for something like bindings I doubt it would be that bad. Go to sierra and check out the customer service forum.
 
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#57 ·
I have just recently ordered a pair of nomis shoes and a nomis t-shirt off of xtreme adrenaline and am very satisfied with their service. It has only been four days and i have already recieved my t-shirt. The nomis shoes are going to come soon due to the fact that they are coming from vancouver and the shirt has come from regina. Overall fast delivery, good customer service, and this is practically the only place where i have found nomis shoes in an online store.
 
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#58 ·
for the girls?

It doesn't seem that too many people are talking about where girls can get their gear. I live in Canada and have ordered a few times from the US. I used shreddingbetty - they were really good about sending my snowboard quickly and their pricing was good too. I like that they only carry girls gear, so there's a pretty big selection to choose from...
 
#59 ·
It doesn't seem that too many people are talking about where girls can get their gear. I live in Canada and have ordered a few times from the US. I used shreddingbetty - they were really good about sending my snowboard quickly and their pricing was good too. I like that they only carry girls gear, so there's a pretty big selection to choose from...
basically any board shop that takes anything even a little seriously will have "girls stuff"



look around
 
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