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Old 10-22-2008, 03:42 PM   #1 (permalink)
chaser
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Default Missing lean adjustment lever on 390's

I noticed one of my rome 390's is missing the adjustable lean lever in back. Can I just order one of these online somewhere? It's black. Thanks.
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Old 10-22-2008, 05:28 PM   #2 (permalink)
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Originally Posted by chaser View Post
I noticed one of my rome 390's is missing the adjustable lean lever in back. Can I just order one of these online somewhere? It's black. Thanks.
i heard their warranty dept. is top notch:

http://www.romesnowboards.com/syndicate/warranty/
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Old 10-24-2008, 09:36 AM   #3 (permalink)
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i definitely agree. Rome has great customer service and warranty dept. Was able to get new ratchet/straps very quickly and no hassle.
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Old 10-24-2008, 10:20 AM   #4 (permalink)
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I 3rd that. I still have a new binding strap from last years 390's, Rome warrant dept sent me the wrong strap. I fixed my 07 bindings myself and never sent back the 08 390 strap. They send your new piece fast and you get stickers!
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Old 10-24-2008, 02:15 PM   #5 (permalink)
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wait....stickers?! i didn't get no stickers!!!
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Old 10-24-2008, 02:19 PM   #6 (permalink)
chaser
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Took your guys advice and emailed Rome and got a speedy reply:

Yeah I can get you a highback lever. Do you need just the forward lean
lever or do you need the foreward lean block too? Which color do you need,
white or black?

Just let me know and I'll get some out to you.

Peace,

Ben
Warranty
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Old 10-24-2008, 02:39 PM   #7 (permalink)
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Rome is a awesome company, they dont give you the run-around. I got rome stickers and the "belchies" soda wrap stickers when they sent my strap.
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Old 10-24-2008, 02:40 PM   #8 (permalink)
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Originally Posted by RomeBeta32 View Post
Rome is a awesome company, they dont give you the run-around. I got rome stickers and the "belchies" soda wrap stickers when they sent my strap.
lol, pics of "belchies"?
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Old 10-24-2008, 05:49 PM   #9 (permalink)
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I have to look for it, might of left it back at my old house...keep you posted on that
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