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Old 01-23-2010, 11:23 AM   #1 (permalink)
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Question Fixing boots???

Ok,
I was able to borrow a set-up for my other boy now I can save on the rental fees.
The question/problem.
we have Salomon Symbio's and the liner pull cord is freyed and the locking tab is broken see pics:

broken one \/


good one \/

Can these be repaired or replaced??

Thanks
-Slyder
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Old 01-23-2010, 11:34 AM   #2 (permalink)
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Have you tried calling Salomon customer service?

It's a crazy idea, but so crazy it just might work.
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Old 01-23-2010, 11:42 AM   #3 (permalink)
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NO I didn't and I know I should but being Sat. probably closed.
Gonna also call our local shops to see if they sell replacement parts.

My post was to see how others handled this. IE: calling manufacturer, replacing boot, cutting and tying manually etc...

Off Salomon's web site
7. How do I get parts for my Salomon product ?
Salomon has more than 100,000 parts in stock that can be ordered through an Authorized Salomon Dealer. Dealer locator: http://direct.where2getit.com/cwc/ap...client=salomon

-Slyder

Last edited by slyder; 01-23-2010 at 11:53 AM.
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Old 01-23-2010, 02:34 PM   #4 (permalink)
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Got a Joanne's fabric or craft/hobby/fabric store around?



Search in the 'Notions' section of the sewing area.
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Old 01-27-2010, 12:21 AM   #5 (permalink)
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Don't waste your time calling Salomon they will just send you to an authorized Salomon dealer.
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Old 01-27-2010, 06:34 AM   #6 (permalink)
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I found a dealer REI. Called them talked with a guy, explained what part. He said he had to look them up, took my ph# called me back , $10 each bought 2, plus the cords. Should be here Fri, going to the slopes Sat. Great customer service from REI on this, was painless and fast

-Slyder

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Old 01-29-2010, 11:23 PM   #7 (permalink)
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My cords and locks came in today.

Sweet $8.50 for 2 new cords and 2 locks, and 10 minutes to install them. Very happy, and my buddy says my boy can keep the boots. They are to small for him

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