Fixing boots??? - Snowboarding Forum

slyder · 01-23-2010, 11:23 AM

Ok,
I was able to borrow a set-up for my other boy

now I can save on the rental fees.
The question/problem.

we have Salomon Symbio's and the liner pull cord is freyed and the locking tab is broken see pics:

broken one \/

good one \/

Can these be repaired or replaced??

Thanks
-Slyder

MunkySpunk · 01-23-2010, 11:34 AM

Have you tried calling Salomon customer service?

It's a crazy idea, but so crazy it just might work.

slyder · 01-23-2010, 11:42 AM

NO I didn't and I know I should but being Sat. probably closed.
Gonna also call our local shops to see if they sell replacement parts.

My post was to see how others handled this. IE: calling manufacturer, replacing boot, cutting and tying manually etc...

Off Salomon's web site

7. How do I get parts for my Salomon product ?
Salomon has more than 100,000 parts in stock that can be ordered through an Authorized Salomon Dealer. Dealer locator: http://direct.where2getit.com/cwc/ap...client=salomon

-Slyder

MunkySpunk · 01-23-2010, 02:34 PM

Got a Joanne's fabric or craft/hobby/fabric store around?

Search in the 'Notions' section of the sewing area.

BurtonAvenger · 01-27-2010, 12:21 AM

Don't waste your time calling Salomon they will just send you to an authorized Salomon dealer.

slyder · 01-27-2010, 06:34 AM

I found a dealer REI. Called them talked with a guy, explained what part. He said he had to look them up, took my ph# called me back

, $10 each bought 2, plus the cords. Should be here Fri, going to the slopes Sat. Great customer service from REI on this, was painless and fast

-Slyder

slyder · 01-29-2010, 11:23 PM

My cords and locks came in today.

Sweet $8.50 for 2 new cords and 2 locks, and 10 minutes to install them. Very happy, and my buddy says my boy can keep the boots. They are to small for him

-Slyder

01-23-2010, 11:23 AM	#1 (permalink)
slyder Veteran Member Join Date: Jan 2010 Location: Milwaukee Suburbs Posts: 1,919	Fixing boots??? Ok, I was able to borrow a set-up for my other boy now I can save on the rental fees. The question/problem. we have Salomon Symbio's and the liner pull cord is freyed and the locking tab is broken see pics: broken one \/ good one \/ Can these be repaired or replaced?? Thanks -Slyder

01-23-2010, 11:34 AM	#2 (permalink)
MunkySpunk -LIFETIME MEMBER- Join Date: Jan 2009 Location: Berkshires Posts: 3,212	Have you tried calling Salomon customer service? It's a crazy idea, but so crazy it just might work. __________________ "Never attribute to malice that which can be adequately explained by stupidity." 10/11 - 24, Smote on Feb 13

01-23-2010, 11:42 AM	#3 (permalink)
slyder Veteran Member Join Date: Jan 2010 Location: Milwaukee Suburbs Posts: 1,919	NO I didn't and I know I should but being Sat. probably closed. Gonna also call our local shops to see if they sell replacement parts. My post was to see how others handled this. IE: calling manufacturer, replacing boot, cutting and tying manually etc... Off Salomon's web site 7. How do I get parts for my Salomon product ? Salomon has more than 100,000 parts in stock that can be ordered through an Authorized Salomon Dealer. Dealer locator: http://direct.where2getit.com/cwc/ap...client=salomon -Slyder Last edited by slyder; 01-23-2010 at 11:53 AM.

01-23-2010, 02:34 PM	#4 (permalink)
MunkySpunk -LIFETIME MEMBER- Join Date: Jan 2009 Location: Berkshires Posts: 3,212	Got a Joanne's fabric or craft/hobby/fabric store around? Search in the 'Notions' section of the sewing area. __________________ "Never attribute to malice that which can be adequately explained by stupidity." 10/11 - 24, Smote on Feb 13

01-27-2010, 12:21 AM	#5 (permalink)
BurtonAvenger Veteran Member Join Date: Aug 2007 Location: Mountains Posts: 8,020	Don't waste your time calling Salomon they will just send you to an authorized Salomon dealer. __________________ Angry Snowboarder Because someone has to call it how they see it!

01-27-2010, 06:34 AM	#6 (permalink)
slyder Veteran Member Join Date: Jan 2010 Location: Milwaukee Suburbs Posts: 1,919	I found a dealer REI. Called them talked with a guy, explained what part. He said he had to look them up, took my ph# called me back , $10 each bought 2, plus the cords. Should be here Fri, going to the slopes Sat. Great customer service from REI on this, was painless and fast -Slyder Last edited by slyder; 01-27-2010 at 06:50 AM.

01-29-2010, 11:23 PM	#7 (permalink)
slyder Veteran Member Join Date: Jan 2010 Location: Milwaukee Suburbs Posts: 1,919	My cords and locks came in today. Sweet $8.50 for 2 new cords and 2 locks, and 10 minutes to install them. Very happy, and my buddy says my boy can keep the boots. They are to small for him -Slyder

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