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Fenrisulfr 02-01-2010 09:21 PM

Boot fitting problem
I got a pair of '09 Burton SLX boots, I tried walking around them in the store for about 5 minutes to see if they would remain comfortable. EThe worst that happen was some slight discomfort in that ball-like portion of the tibia that jets out:

I was advised that the boots are stiff at first, but are broken in. However, I tried breaking them in for about an hour just hanging around the apartment and that area started coming under some pressure and started to hurt more than before.

Do they need breaking in, reconfiguring the laces on the outside, inside, or both, or should I just try to return them or resell them on eBay? The problem is more pronounced in the left foot that the right, so I suspect it may be a lacing problem, but I did not feel much of a change when I loosened them a hair.

crazyface 02-01-2010 09:26 PM

if they are starting to hurt more i would return them. there shouldnt be any pressure points on your boots. as far as i knowa boot becoming broken in will not remove a pressure point.

Fenrisulfr 02-01-2010 09:59 PM

I checked Burton's messageboard; it seems like these boots take long to break in:

Burton Snowboards Community - Burton SLX = Pain!

Freestyle does not accept returns, looks like if they do not break in, I'll sell them on eBay and be done with it. No more Burtons, they lost much respect since the SLX is higher-end.

Deviant 02-01-2010 10:10 PM

This is the exact reason you try on MANY boots at a store and wear them for at least 15 minutes. This is not burtons fault, there are tons of people the boots will fit correctly. If there is pain its the wrong boot for you, not the companies fault for making something that doesnt fit a specific persons feet. If there was any pain or discomfort to begin with either you shouldn't have bought them (since even with lacing them differently, or intentionally looser which you should never do, it didn't help)

If boots are not comfortable in the shop why would they be comfortable for hours on the slopes? Any pressure point is a bad thing, just like people don't buy sneakers that hurt or cause discomfort.

Burton lost respect? Yeah email them and ask them to apologize for not making a boot that fits your specific feet perfectly.

Fenrisulfr 02-01-2010 10:17 PM

Again, I was advised that they would have to be broken in and that they are stiff at first and that was causing the discomfort, and again, the discomfort on the area was mild so the explanation was plausible. If you are saying that if there is any discomfort at all, I should not purchase them, then that changes things; I indeed made a mistake if you are correct. As you read, I am not the only one who appears to be having trouble with this model, one would think that a higher-end model would be more comfortable.

Deviant 02-01-2010 10:33 PM

I will say the shop should not have pushed these boots if they were feeling even the slightest bit uncomfortable to begin with, either the employee didn't know about boots fitment or they were just trying to make a sale.

I ride Burton rulers, when I got to my local shop I tried on other Burtons, 32's and K2's but even the higher end models there didn't fit me right at all. We all have different feet, so the most important is just finding the right boot. Yes a stiff boot will break in, my Rulers seemed stiff out of the box but have mellowed out quite a bit. Basically if the foot to boot fit isn't right, the boots breaking in really won't help much. Even different boots within the same company will fit differently.

If you are going to sell them, don't break them in. Let the new owner of them break them in so the boot will break in to their feet instead of yours. Could help as a selling point.

The shop won't accept returns even with a receipt? I find that pretty low on their part, obviously people are trying on boots there, so whats the difference if someone took them home and wore them a little or not. Sorry you have to deal with a shop like that, just don't brand-hate due to a specific boot. I tried on the freestyle Burtons too and it felt horrible, but the rulers from the same year felt perfect, just do as much trying on as possible when you get a new pair.

Fenrisulfr 02-01-2010 10:40 PM

I'll give them a call tomorrow and see if they would be amenable to an exchange. If not, I've only had them since the 28th and have only worn them three times, all for less than an hour if not less. Additionally, I have the receipt (which says, in all caps 'all sales final no returns') which is dated, so odds are I will not take too big a hit on eBay.

Thanks for the advice, but this experience does not endear me to the brand. It is not hate, rather cautiousness.

Deviant 02-01-2010 10:56 PM

Yeah you really can't break in a boot just wearing them around home like that so saying on Ebay "not even broken in" should be fine. Totally understandable about the cautiousness, and didn't mean hate as "despise" more like hate as "talk down upon". Just out of curiosity, what was it that sold you on those boots, were these the ones with the therm-ic wire liners?

Fenrisulfr 02-01-2010 11:04 PM

They had good reviews on Backcountry and Sierra Snowboard, and were %50 off. I see now things are much more complicated than I was advised; what criteria would you employ when buying a boot for the first time?

Jim 02-02-2010 03:22 AM

Comfort and no pressure points seem to be the ticket, though I'm not an expert... Theres a sticky in the board forum I believe.

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