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Old 12-14-2010, 03:21 PM   #1 (permalink)
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Default Fixing laces..!

Hey there, I have Northwave Legend SL boots with that pullie tighten laces system. Works really great, but not as durable as I had expected..!

I have a lace that's starting to give out and I was wondering if there was a fix for this and if not, how do you go about replacing these??

I called my local shop but they don't carry the speed laces system for Northwave, they said they only had Burton..

Anyone know where I could find it on the interwebz?

Thx!!


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Old 12-14-2010, 07:15 PM   #2 (permalink)
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Get ahold of northwave's customer service. I'm willing to bet no dealers will carry replacements.
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Old 12-14-2010, 08:33 PM   #3 (permalink)
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and, once you get new laces from northwave, don't set your board on the laces of the boots.
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Old 12-14-2010, 08:43 PM   #4 (permalink)
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Hahahah yeah, noob mistake from when I started boarding last year. If only I could go back.. lol

I actually called a shop and they said they could fix it for 15$. I'll give it a go tomorrow and see how that works out.
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Old 12-14-2010, 09:05 PM   #5 (permalink)
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Northwave was bought by Vittoria Group so emailing or trying to contact Northwave will do you no good (and to be honest, even before they were bought their customer service was terrible.) I ride the Northwave Decade SL and recently emailed Vittoria customer service about getting new laces...next day they were in the mail!

Northwave products have always been well respected around here, but their customer service has stopped a lot of people. Looks like this merger will be for the best.

http://www.vittoria.com/
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Old 12-14-2010, 09:06 PM   #6 (permalink)
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Quote:
Originally Posted by fredericp64 View Post
Hahahah yeah, noob mistake from when I started boarding last year. If only I could go back.. lol

I actually called a shop and they said they could fix it for 15$. I'll give it a go tomorrow and see how that works out.
They will likely just replace the lace and charge you $15.
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Old 12-14-2010, 09:38 PM   #7 (permalink)
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^^ yeah yeah fix/replace, I meant replace. My bad, you can't fix that shit yo is what they told me.
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Old 12-14-2010, 09:45 PM   #8 (permalink)
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Quote:
Originally Posted by Ghost_Rider_X View Post
Northwave was bought by Vittoria Group so emailing or trying to contact Northwave will do you no good (and to be honest, even before they were bought their customer service was terrible.) I ride the Northwave Decade SL and recently emailed Vittoria customer service about getting new laces...next day they were in the mail!

Northwave products have always been well respected around here, but their customer service has stopped a lot of people. Looks like this merger will be for the best.

Vittoria
Thx a lot for the help! I wrote to them via the ''contact us'' tab on their website. Let's see how it goes!
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Old 12-15-2010, 11:55 PM   #9 (permalink)
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Quote:
Originally Posted by Ghost_Rider_X View Post
Northwave was bought by Vittoria Group so emailing or trying to contact Northwave will do you no good (and to be honest, even before they were bought their customer service was terrible.) I ride the Northwave Decade SL and recently emailed Vittoria customer service about getting new laces...next day they were in the mail!

Northwave products have always been well respected around here, but their customer service has stopped a lot of people. Looks like this merger will be for the best.

http://www.vittoria.com/
Yep you were right!!

Replacement speedlaces are in the mail the very next day sweet.
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