Fixing laces..! - Snowboarding Forum

fredericp64 · 12-14-2010, 03:21 PM

Hey there, I have Northwave Legend SL boots with that pullie tighten laces system. Works really great, but not as durable as I had expected..!

I have a lace that's starting to give out and I was wondering if there was a fix for this and if not, how do you go about replacing these??

I called my local shop but they don't carry the speed laces system for Northwave, they said they only had Burton..

Anyone know where I could find it on the interwebz?

Thx!!

IMG_0618 by Fredericp64, on Flickr

IMG_0623

IMG_0622 by Fredericp64, on Flickr

IMG_0620 by Fredericp64, on Flickr

IMG_0624 by Fredericp64, on Flickr

Extremo · 12-14-2010, 07:15 PM

Get ahold of northwave's customer service. I'm willing to bet no dealers will carry replacements.

J.Schaef · 12-14-2010, 08:33 PM

and, once you get new laces from northwave, don't set your board on the laces of the boots.

fredericp64 · 12-14-2010, 08:43 PM

Hahahah yeah, noob mistake from when I started boarding last year. If only I could go back.. lol

I actually called a shop and they said they could fix it for 15$. I'll give it a go tomorrow and see how that works out.

Ghost_Rider_X · 12-14-2010, 09:05 PM

Northwave was bought by Vittoria Group so emailing or trying to contact Northwave will do you no good (and to be honest, even before they were bought their customer service was terrible.) I ride the Northwave Decade SL and recently emailed Vittoria customer service about getting new laces...next day they were in the mail!

Northwave products have always been well respected around here, but their customer service has stopped a lot of people. Looks like this merger will be for the best.

http://www.vittoria.com/

**HoboMaster** · 12-14-2010, 09:06 PM

Quote:

Originally Posted by fredericp64

Hahahah yeah, noob mistake from when I started boarding last year. If only I could go back.. lol

I actually called a shop and they said they could fix it for 15$. I'll give it a go tomorrow and see how that works out.

They will likely just replace the lace and charge you $15.

fredericp64 · 12-14-2010, 09:38 PM

^^ yeah yeah fix/replace, I meant replace. My bad, you can't fix that shit yo is what they told me.

fredericp64 · 12-14-2010, 09:45 PM

Quote:

Originally Posted by Ghost_Rider_X

Northwave was bought by Vittoria Group so emailing or trying to contact Northwave will do you no good (and to be honest, even before they were bought their customer service was terrible.) I ride the Northwave Decade SL and recently emailed Vittoria customer service about getting new laces...next day they were in the mail!

Northwave products have always been well respected around here, but their customer service has stopped a lot of people. Looks like this merger will be for the best.

Vittoria

Thx a lot for the help! I wrote to them via the ''contact us'' tab on their website. Let's see how it goes!

fredericp64 · 12-15-2010, 11:55 PM

Quote:

Originally Posted by Ghost_Rider_X

Northwave was bought by Vittoria Group so emailing or trying to contact Northwave will do you no good (and to be honest, even before they were bought their customer service was terrible.) I ride the Northwave Decade SL and recently emailed Vittoria customer service about getting new laces...next day they were in the mail!

Northwave products have always been well respected around here, but their customer service has stopped a lot of people. Looks like this merger will be for the best.

http://www.vittoria.com/

Yep you were right!!

Replacement speedlaces are in the mail the very next day

sweet.

12-14-2010, 03:21 PM	#1 (permalink)
fredericp64 Senior Member Join Date: Jan 2010 Location: An igloo in Canada Posts: 531	Fixing laces..! Hey there, I have Northwave Legend SL boots with that pullie tighten laces system. Works really great, but not as durable as I had expected..! I have a lace that's starting to give out and I was wondering if there was a fix for this and if not, how do you go about replacing these?? I called my local shop but they don't carry the speed laces system for Northwave, they said they only had Burton.. Anyone know where I could find it on the interwebz? Thx!! IMG_0618 by Fredericp64, on Flickr IMG_0623 IMG_0622 by Fredericp64, on Flickr IMG_0620 by Fredericp64, on Flickr IMG_0624 by Fredericp64, on Flickr Last edited by fredericp64; 12-14-2010 at 03:34 PM.

12-14-2010, 08:33 PM	#3 (permalink)
J.Schaef Senior Member Join Date: Sep 2009 Location: Snohomish WA Posts: 295	and, once you get new laces from northwave, don't set your board on the laces of the boots. __________________ 11/12 Days riding: 63 12/13 Days riding 51

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12-14-2010, 07:15 PM	#2 (permalink)
Extremo -LIFETIME MEMBER- Join Date: Nov 2008 Location: NH Posts: 3,112	Get ahold of northwave's customer service. I'm willing to bet no dealers will carry replacements.

12-14-2010, 08:43 PM	#4 (permalink)
fredericp64 Senior Member Join Date: Jan 2010 Location: An igloo in Canada Posts: 531	Hahahah yeah, noob mistake from when I started boarding last year. If only I could go back.. lol I actually called a shop and they said they could fix it for 15$. I'll give it a go tomorrow and see how that works out.

12-14-2010, 09:05 PM	#5 (permalink)
Ghost_Rider_X Senior Member Join Date: Oct 2009 Location: New Hampshire Posts: 161	Northwave was bought by Vittoria Group so emailing or trying to contact Northwave will do you no good (and to be honest, even before they were bought their customer service was terrible.) I ride the Northwave Decade SL and recently emailed Vittoria customer service about getting new laces...next day they were in the mail! Northwave products have always been well respected around here, but their customer service has stopped a lot of people. Looks like this merger will be for the best. http://www.vittoria.com/

12-14-2010, 09:38 PM	#7 (permalink)
fredericp64 Senior Member Join Date: Jan 2010 Location: An igloo in Canada Posts: 531	^^ yeah yeah fix/replace, I meant replace. My bad, you can't fix that shit yo is what they told me.