I've also heard that they don't pack out too well.
I actually committed the snowboardingforum faux pas of ordering my boots online based on a size chart (since no shops around here carried them, and I've literally called them all). Luckily, the fit is actually kind of perfect w/ the toes barely touching the ends, but not uncomfortably.
On a side note, since this is my first pair in about 10 years replacing my old busted up HeelSide boots - I'm shocked at how warm they are. I rode them with thin black formal socks since I couldn't find my winter gear - and my feet were toasty the entire day.