I have a pair of 09/10 Cartels. I definitely like these bindings, but like everything else there are pros and cons. The highback adjuster will pop out when riding sometimes, it sucks, but its not catastrophic. I've also gone through a couple of buckles due to failure, but customer service just hooks me up and sends me out new ones when I need them. They also sent ladders and other hardware. Service is good, but when you're mass producing products and you can't QC very good, you're bound to get crappy products here and there. I remember 3-5 years ago, burton bindings were the hottest thing...oh well, service is good, and I've yet to have some sort of catastrophic failure.