Quote:
|
Originally Posted by Snowolf
Is it the ladder strap that is broke? If so, its an easy thing to replace. On the other hand, if it is the ratchet side, your best bet is to contact Ride for a replacement part.
|
do you have an email or phone number that i could contact them at? i went to the support page on their website, and there's no info besides an address. i tried clicking on the "support faqs" link and nothing happens. i'm kinda SOL without any way to contact them. it is the ratchet too, so it's not like i can just grab a generic ladder at the shop. i really appreciate the quick reply snowolf.
@ dm, a second kirkwoods request as to what model you have. we might be able to shell out some advice if you let us in on what you're riding.