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Old 04-01-2008, 08:52 AM   #11 (permalink)
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Join Date: Nov 2007
Location: PA
Posts: 1,345

Originally Posted by T.J. View Post
your talking about snowboards right?
I hope so! Otherwise, she does not have what I got, and I don't have what she's got!
Traveling the States and Taking Pictures
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Old 04-01-2008, 12:30 PM   #12 (permalink)
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Location: Dirty Jersey
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very funny, my name comes from a sticker than a friend gave me for my quad. Its says if I had balls, they would be bigger than yours. I didnt even notice i was a senior member..sweet
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Old 04-01-2008, 02:54 PM   #13 (permalink)
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well i'm sure kevin's is bigger than yours now with that new mugshot.
Passion Over Fashion
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Old 01-30-2012, 02:57 PM   #14 (permalink)
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Location: Toronto, Canada
Posts: 240

Amazing customer service. Not only are they listening to their customers and releasing a completely redesigned binding this year (after 6 years of minor updates), but they have supported me for the second time out of warranty.

A couple years ago I broke a ladder and they sent me new parts (4 new ladders for both front sides) and hardware (improved engineering - metal mounts and screws instead of the old plastic mount and covers) at no cost.

This time I broke a highback at Killington (my fault...or the chair's) and they're shipping out a new piece (5 years out of warranty) Today, at no charge, no questions, no fuss. Exemplary service.
Ryan - flickr

Last edited by Ryan_T; 01-30-2012 at 03:02 PM.
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Old 01-30-2012, 04:47 PM   #15 (permalink)
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Posts: 57

That's a major bump but I've had good experiences as well. I lost one of the screws for the plate that covers the mounting disc on my NXT-ATSE's so I e-mailed them. They never responded to the e-mail (strange) but they shipped me two new screws which was sweet.
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