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-   -   Flow Customer Service (http://www.snowboardingforum.com/general-reviews/4920-flow-customer-service.html)

neednsnow 03-29-2008 08:07 AM

Flow Customer Service
 
I have heard instances where people call the company and they'll send you replacement parts. One of my ratchets broke on my binding while in Colorado. I e-mailed the Flow Customer Service and got no response. Is there someone I can contact or do I have to go through my retailer?

Suggestions?

BiggerThanYours 03-29-2008 11:14 AM

dont bother with emailing a big company like flow. Call them direct, i've called them numerous times for replacement parts for my b/f's bindings. They always send me parts without a problem.

neednsnow 03-29-2008 01:30 PM

Quote:

Originally Posted by BiggerThanYours (Post 45475)
dont bother with emailing a big company like flow. Call them direct, i've called them numerous times for replacement parts for my b/f's bindings. They always send me parts without a problem.

Thats my problem, I can't find the number to call them Direct. I can't find my warranty info and the site does not offer it. If you have the number, could you please let me know what it is?

Thanks!

BiggerThanYours 03-29-2008 03:29 PM

1-949-361-5260
there ya go

Grimdog 03-31-2008 10:29 PM

Yes, Phone them directly and they will FED EX the parts you need. I did it once for the POD recall on last year's NXT ATs and again this year I broke a ladder and they hooked my up no questions asked. Can't ask for more than that. Also, ask them if they can send you a whole set. Can't have too many spare parts.

Grimdog 03-31-2008 10:31 PM

Quote:

Originally Posted by BiggerThanYours (Post 45496)
1-949-361-5260
there ya go


Welcome to the Senior member "100 Posts" club.

BC-Rider 04-01-2008 01:28 AM

You become a senior member at 100 posts?
I thought that was based on how long you've been on the forum.

Grimdog 04-01-2008 01:47 AM

Quote:

Originally Posted by BurtonBoarder (Post 45862)
You become a senior member at 100 posts?
I thought that was based on how long you've been on the forum.


Nope, 100 big ones and you're in.

neednsnow 04-01-2008 07:31 AM

Quote:

Originally Posted by BiggerThanYours (Post 45496)
1-949-361-5260
there ya go

wratchets en-route. thanks for the help! (I assure you though, mine is bigger than yours)

T.J. 04-01-2008 07:34 AM

Quote:

Originally Posted by neednsnow (Post 45880)
wratchets en-route. thanks for the help! (I assure you though, mine is bigger than yours)

your talking about snowboards right?


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