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Old 03-29-2008, 08:07 AM   #1 (permalink)
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Default Flow Customer Service

I have heard instances where people call the company and they'll send you replacement parts. One of my ratchets broke on my binding while in Colorado. I e-mailed the Flow Customer Service and got no response. Is there someone I can contact or do I have to go through my retailer?

Suggestions?
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Old 03-29-2008, 11:14 AM   #2 (permalink)
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dont bother with emailing a big company like flow. Call them direct, i've called them numerous times for replacement parts for my b/f's bindings. They always send me parts without a problem.
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Old 03-29-2008, 01:30 PM   #3 (permalink)
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Quote:
Originally Posted by BiggerThanYours View Post
dont bother with emailing a big company like flow. Call them direct, i've called them numerous times for replacement parts for my b/f's bindings. They always send me parts without a problem.
Thats my problem, I can't find the number to call them Direct. I can't find my warranty info and the site does not offer it. If you have the number, could you please let me know what it is?

Thanks!
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Old 03-29-2008, 03:29 PM   #4 (permalink)
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1-949-361-5260
there ya go
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Old 03-31-2008, 10:29 PM   #5 (permalink)
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Yes, Phone them directly and they will FED EX the parts you need. I did it once for the POD recall on last year's NXT ATs and again this year I broke a ladder and they hooked my up no questions asked. Can't ask for more than that. Also, ask them if they can send you a whole set. Can't have too many spare parts.
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Old 03-31-2008, 10:31 PM   #6 (permalink)
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Quote:
Originally Posted by BiggerThanYours View Post
1-949-361-5260
there ya go

Welcome to the Senior member "100 Posts" club.
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Old 04-01-2008, 01:28 AM   #7 (permalink)
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You become a senior member at 100 posts?
I thought that was based on how long you've been on the forum.
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Old 04-01-2008, 01:47 AM   #8 (permalink)
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Originally Posted by BurtonBoarder View Post
You become a senior member at 100 posts?
I thought that was based on how long you've been on the forum.

Nope, 100 big ones and you're in.
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Old 04-01-2008, 07:31 AM   #9 (permalink)
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Quote:
Originally Posted by BiggerThanYours View Post
1-949-361-5260
there ya go
wratchets en-route. thanks for the help! (I assure you though, mine is bigger than yours)
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Old 04-01-2008, 07:34 AM   #10 (permalink)
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Quote:
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wratchets en-route. thanks for the help! (I assure you though, mine is bigger than yours)
your talking about snowboards right?
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