The Official Michigan Winter Thread - Page 319 - Snowboarding Forum - Snowboard Enthusiast Forums
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post #3181 of 6641 (permalink) Old 02-15-2013, 03:38 PM
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So my board went on sale today. Dogfunk refunded me 56 bucks no questions asked. They also told me not to worry about the board. If something happens even after I ride it and NS doesn't take care of me, then they will refund it no questions asked. Awesome service, thought I'd share that.
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post #3182 of 6641 (permalink) Old 02-15-2013, 03:44 PM
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The Official Michigan Winter Thread

Told ya so on both accounts...

Discount and return policy...




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Reviews and David Z's rants
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post #3183 of 6641 (permalink) Old 02-15-2013, 04:05 PM
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WOW


'12 NS Legacy 163

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Days on snow 2015/2016 season:
  • Boyne Highlands: 16
  • Boyne Mountain: 2
  • Mt Holly: 1
  • Caberfae Peaks: 1
  • Nubs Nob: 1
  • Lake Louise: 3
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post #3184 of 6641 (permalink) Old 02-15-2013, 04:06 PM
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Well at least now I can ride it this weekend. :P
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post #3185 of 6641 (permalink) Old 02-15-2013, 05:12 PM
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Wish my boys were just a bit older, we'd be at Hawk Island right now....wife and daughter gone for the night. Been cooped up at home with them all day and just really want to ride.
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post #3186 of 6641 (permalink) Old 02-15-2013, 07:12 PM
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Yeah, I'm telling you guys; they do such a great job on that park. It's ridiculously well maintained. Meticulous even.

'12 NS Legacy 163

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Days on snow 2015/2016 season:
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  • Boyne Mountain: 2
  • Mt Holly: 1
  • Caberfae Peaks: 1
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  • Lake Louise: 3
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post #3187 of 6641 (permalink) Old 02-15-2013, 07:25 PM
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The park is a place I want to try when I get better. Looks fun and and hard to do.
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post #3188 of 6641 (permalink) Old 02-15-2013, 08:03 PM
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So Vince at NS called...awesome awesome guy. He said its not unusual but some are put together a bit better than others and I may have gotten one with a bit more separation than normal. He totally understood and offered to cherry pick a 2014 model for me. They really do care about their quality and customers. I'm hesitant to take him up on that; I don't want to take advantage of them. Pretty rad of them though. Thought I'd share that even though I'm sure everyone is sick of hearing about this.
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post #3189 of 6641 (permalink) Old 02-15-2013, 08:36 PM
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Vince helped me out too. It was evident that he wanted to take care of my issue completely. I was super impressed by him and how much they seemed to care.

I have a hankering for a Michigan made Marhar at some point to support local guys but outside of that, I don't see me leaving the Never Summer line unless something crazy happens.

Call me a fanboy if you want but I reward businesses that I feel go above and beyond for me whether tire shops or snowboard companies.

'12 NS Legacy 163

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Days on snow 2015/2016 season:
  • Boyne Highlands: 16
  • Boyne Mountain: 2
  • Mt Holly: 1
  • Caberfae Peaks: 1
  • Nubs Nob: 1
  • Lake Louise: 3
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post #3190 of 6641 (permalink) Old 02-15-2013, 08:49 PM
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Quote:
Originally Posted by sabatoa View Post
Call me a fanboy if you want but I reward businesses that I feel go above and beyond for me whether tire shops or snowboard companies.
+1 for that. I told him that if I like the board he's probably made a loyal customer out of me. Hell he even wants me to call him back to let him know how it goes this weekend; he genuinely gave a fuck.

I decided that I'm just gonna keep this one and he assured me he'd take care of it if I had any problems. Rock on motherfuckers.
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