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Thread: Union Binding Disc Shattered Reply to Thread
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  Topic Review (Newest First)
01-31-2013 08:00 AM
Gdog42 As for the cause of the problem, it sounds like you might have overtightened the screws.

On my first board, I mounted the bindings using a power drill!

The disks didn't break though, because I had the drill on a really low torque setting. If you did the same and had it on a high setting, you could have overtightened them too much, which would make them much more prone to breakage.

After realizing that I could have been overtightening them, I've just been using a Dakine Torque Driver tool to mount the bindings. I can get the screws as tight as they need without overtightening them because I can feel where they stop in the threads.

So if you did use a drill like I once did, don't do it anymore. Tighten them by hand instead. That's how they supposed to be tightened.

If you didn't use a power tool to mount them then I have no clue what went wrong.

Hopefully you'll contact C3 soon and get some new disks on the way. I have had a defective part once and called C3 about it on the telecommunications device. They immediately sent me a replacement in the same color absolutely free. Got here in less than a week and haven't had any problems. Love those guys.
01-31-2013 12:06 AM
tokyo_dom Best get a Japanese speaking friend to deal with them; quite likely the operator doesnt speak English...
01-30-2013 02:02 PM
Cr0_Reps_Smit
Quote:
Originally Posted by BurtonBindings View Post
Union is distributed by Custom Produce in Japan.
their phone number is:

+81 4 7183 2380

I got this number by looking at the Union website and figuring out who handles what and where.
common sense, such a magical thing.
01-30-2013 12:58 PM
BurtonBindings Union is distributed by Custom Produce in Japan.
their phone number is:

+81 4 7183 2380

I got this number by looking at the Union website and figuring out who handles what and where.
01-30-2013 11:48 AM
Leo
Quote:
Originally Posted by Alkasquawlik View Post
I wasn't aware that there were no telephones in Japan..
If he has a Japan number, it'll be an International call. He might not have a plan for that so could cost a pretty penny.

So completely understandable if he wants to use the free email method instead.
01-30-2013 11:33 AM
Alkasquawlik
Quote:
Originally Posted by hon View Post
I have indicated to union inhouse that I am in Japan this for another several weeks and email is the only way to communicate. He gave me an email to contact and then everyone disappears. Seems that it is my fault that something I bought breaks on me!

Sent from my BlackBerry 9900 using Tapatalk
I wasn't aware that there were no telephones in Japan..
01-30-2013 06:46 AM
Extremo Well it'll teach you to use an impact drill to put your bindings on.

Seriously though, go to C3shop.com. If someone is online they'll help you out.
01-30-2013 03:20 AM
hon
Union Binding Disc Shattered

I have indicated to union inhouse that I am in Japan this for another several weeks and email is the only way to communicate. He gave me an email to contact and then everyone disappears. Seems that it is my fault that something I bought breaks on me!

Sent from my BlackBerry 9900 using Tapatalk
01-30-2013 12:23 AM
NWBoarder You were also given a phone number and told to call. That's where I would start. Talking to someone will garner more results than just sending an email.
01-29-2013 11:40 PM
hon
Union Binding Disc Shattered

I was told by Union Inhouse to email to their warranty department.
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