Snowboarding Forum - Snowboard Enthusiast Forums - Reply to Topic
Thread: Scratches on newly delivered Board? Reply to Thread
Title:
Message:
Trackback:
Send Trackbacks to (Separate multiple URLs with spaces) :
Post Icons
You may choose an icon for your message from the following list:
 
   

Register Now



In order to be able to post messages on the Snowboarding Forum - Snowboard Enthusiast Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



  Additional Options
Miscellaneous Options

  Topic Review (Newest First)
01-24-2014 10:34 PM
SnowDogWax Great attitude… you will love the Templar!
01-24-2014 10:05 PM
ridinbend
Quote:
Originally Posted by SnowDogWax View Post
What would you do if the next Templar has a scratch on it???
I wax my own shit and I can wax/ptex those scratches out. The next scratched board would result in me getting some store credit to evo.
01-24-2014 09:56 PM
SnowDogWax
Quote:
Originally Posted by ridinbend View Post
Despite the fact that those can occur after a day on some rough snow, when you buy a brand new board, you buy it and expect it to be brand new. I wouldn't buy that out of a shop in that condition. If I'm paying retail for a new board, I'm getting it in brand new condition.
What would you do if the next Templar has a scratch on it???
01-24-2014 09:42 PM
ridinbend Despite the fact that those can occur after a day on some rough snow, when you buy a brand new board, you buy it and expect it to be brand new. I wouldn't buy that out of a shop in that condition. If I'm paying retail for a new board, I'm getting it in brand new condition.
01-24-2014 09:35 PM
ThisIsSnow My Templar arrived from Evo with a slight tear in the plastic as well, and a small scratch in the base that i didn't notice until I ripped the packaging open. I didn't bother about it, and after 2 weeks i'm glad i didn't bother

still, glad to know Evo has such great customer service! Especially for a board you got at a sweet price.
01-24-2014 04:27 PM
SnowDogWax The Templar is a great board Love my Templar you will be happy with your choice!
Evo does have great customer service.
01-24-2014 08:42 AM
lambar Thanks everyone!
Evo was great. They said it was indeed beyond "normal" and was likely damaged during shipping. I didn't think to ask for any discount or anything and it really isn't a hassle sending it back since I'd be waiting til mid Feb to get it in my hands anyway. They sent me a prepaid shipping label and put another board in my size on hold. Once they've confirmed that the first board was dropped off at UPS, then they'll send my new board. Perfect!
01-23-2014 09:30 PM
jtg I'd ask them for a gift card. It's not acceptable for a new product but not worth sending back either. Tell them you would normally exchange it, but it would be too much hassle to ship out of the country or whatever and you'd be willing to take a credit toward your next purchase and call it even.
01-23-2014 08:22 PM
lab49232 Yup as stated, wont affect riding but dont return it for a new board, you will do that damage to it on your first run. Ask for a bit of money off and help yourself! I'd buy every board I own with that damage for the 10-20% off
01-23-2014 08:17 PM
SnowDogWax
10%

Quote:
Originally Posted by jdang307 View Post
Not normal, but not devastating either judging from those photos. You can return for new, or maybe ask for a good discount (if the scratches are indeed not that deep).

Either option would be perfect IMO. A day on the slopes will get you scratches.
Evo has a scratch and dent sale all the time ask for 10%.
This thread has more than 10 replies. Click here to review the whole thread.

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

 
Powered by vBadvanced CMPS v3.2.3
For the best viewing experience please update your browser to Google Chrome