|Topic Review (Newest First)|
|01-24-2014 10:34 PM|
|SnowDogWax||Great attitude… you will love the Templar!|
|01-24-2014 10:05 PM|
Originally Posted by SnowDogWax View Post
|01-24-2014 09:56 PM|
Originally Posted by ridinbend View Post
|01-24-2014 09:42 PM|
|ridinbend||Despite the fact that those can occur after a day on some rough snow, when you buy a brand new board, you buy it and expect it to be brand new. I wouldn't buy that out of a shop in that condition. If I'm paying retail for a new board, I'm getting it in brand new condition.|
|01-24-2014 09:35 PM|
My Templar arrived from Evo with a slight tear in the plastic as well, and a small scratch in the base that i didn't notice until I ripped the packaging open. I didn't bother about it, and after 2 weeks i'm glad i didn't bother
still, glad to know Evo has such great customer service! Especially for a board you got at a sweet price.
|01-24-2014 04:27 PM|
The Templar is a great board Love my Templar you will be happy with your choice!
Evo does have great customer service.
|01-24-2014 08:42 AM|
Evo was great. They said it was indeed beyond "normal" and was likely damaged during shipping. I didn't think to ask for any discount or anything and it really isn't a hassle sending it back since I'd be waiting til mid Feb to get it in my hands anyway. They sent me a prepaid shipping label and put another board in my size on hold. Once they've confirmed that the first board was dropped off at UPS, then they'll send my new board. Perfect!
|01-23-2014 09:30 PM|
|jtg||I'd ask them for a gift card. It's not acceptable for a new product but not worth sending back either. Tell them you would normally exchange it, but it would be too much hassle to ship out of the country or whatever and you'd be willing to take a credit toward your next purchase and call it even.|
|01-23-2014 08:22 PM|
|lab49232||Yup as stated, wont affect riding but dont return it for a new board, you will do that damage to it on your first run. Ask for a bit of money off and help yourself! I'd buy every board I own with that damage for the 10-20% off|
|01-23-2014 08:17 PM|
Originally Posted by jdang307 View Post
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