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  Topic Review (Newest First)
02-05-2014 08:15 PM
sleev-les
Quote:
Originally Posted by vajohn View Post
We've got 4 people on this thread who have this flexing and some others saying it should not be happening. I would really like to see a video or pic of somebody's re:flex bindings that do not lift up like that.

Anybody using them on an ics board? I'm going to try them on my custom x later and see how bad they lift with the channel disc.
I also am using Re Flex Bootleggers on my Artifact. They do it too.
02-05-2014 08:09 PM
scotty100
Quote:
Originally Posted by TRS&Blacklight View Post
Don't mean to argue, but:

-Don't have control with THOSE vitas, because there's something wrong with them, specifically in the baseplate. So, i was thinking of putting my L highbacks on the M new, functioning baseplates they're sending me.

-If that didn't work, I offered Burton to pay for the difference to get the highbacks too. I'm not asking for a free ride here, I just want functioning equipment for my $.

-When I bought my bindings I bought them as new, full price. Definitely not "some probably discounted samples ". I'm going to Dest 1440 tomorrow.

-Agreed, Burton treated me very well, and it's not the 1st time. 9 years ago, the topsheet of my Jussi cracked, and they sent me a new one in no time. That's part of the reason why I've stuck with them for all these years. I've owned a Jussi, Seven, Custom, T6, Custom bindings for the longest time, many boots, currently the Imperial.
No worries, I'm not trying to be a dick about this either. But you kinda started off by ripping into Burton's customer service when it's pretty clear they are trying to help you get a solution for a problem that should probably have been dealt initially with the store that sold you the faulty bindings, which are probably early samples...unacceptable if you paid full MSRP. You should get a full refund from them, no?
02-05-2014 06:24 PM
vajohn We've got 4 people on this thread who have this flexing and some others saying it should not be happening. I would really like to see a video or pic of somebody's re:flex bindings that do not lift up like that.

Anybody using them on an ics board? I'm going to try them on my custom x later and see how bad they lift with the channel disc.
02-05-2014 05:41 PM
East§ide also, if you have the winged high backs and end up replacing them with mediums, ill buy the larges off you lol
02-05-2014 05:39 PM
East§ide im surprised you guys are having these issues.. i have Restricted Re:Flex Cartels from last season and I havent had a single problem.. good luck, I honestly had no issues with Burton customer service when I called..and I called without a legitimate problem. I wanted to see if I could order Malavita winged high backs for my Cartels..which they said they'd gladly sell them to me if they had any spares around..
02-05-2014 05:08 PM
vajohn I just mounted the set I picked up last Friday. I guess they are meant to flex like that because mine pretty much do the same thing. It is not enough to put my finger underneath like in the original post. Maybe if I pull extremely hard. They seem to lift of the board about 1/8" to maybe 1/4" max.

The flexing is also noisy and the noise bothers me more than the flexing itself. I'm not sure about them so far, but I will ride them next time and see.
02-05-2014 03:43 PM
sleev-les
Quote:
Originally Posted by trapper View Post


Skip forward to 0:35. Don't know if it's supposed to do this, but at least you know it's not the first time someone has seen this.
Thats the video I posted when I asked the question when I first got them. The reflex discs are smaller and you get the lift. Mine lift under pressure (Holding board down and pulling a decent amount), but not as much as yours do. Its actually normal for these bindings (some lift). I've ridden on them plenty and they ride great. I called Burton and asked them and they said the same.. I would ride them and see if you like the re flex tech...
02-05-2014 01:49 PM
TRS&Blacklight Don't mean to argue, but:

-Don't have control with THOSE vitas, because there's something wrong with them, specifically in the baseplate. So, i was thinking of putting my L highbacks on the M new, functioning baseplates they're sending me.

-If that didn't work, I offered Burton to pay for the difference to get the highbacks too. I'm not asking for a free ride here, I just want functioning equipment for my $.

-When I bought my bindings I bought them as new, full price. Definitely not "some probably discounted samples ". I'm going to Dest 1440 tomorrow.

-Agreed, Burton treated me very well, and it's not the 1st time. 9 years ago, the topsheet of my Jussi cracked, and they sent me a new one in no time. That's part of the reason why I've stuck with them for all these years. I've owned a Jussi, Seven, Custom, T6, Custom bindings for the longest time, many boots, currently the Imperial.
02-05-2014 01:35 PM
scotty100
Quote:
Originally Posted by TRS&Blacklight View Post
Destination 1440 in Berkeley.

I'm not quite sorted yet, I've been asking for 2 days now if L highbacks will fit on M baseplates, and no reply yet.
I went up to Sugar Bowl yesterday and RENTED a pair of bindings, because I just can't ride with the Vitas, it sucks, no control, plain and simple. Does that, together with the fact that even the people at the flagship store said they've never seen a pair of bindings do that, make my claim a bit more legit? Oh, i'm 33, been riding since i was 14. Does that give me a bit of credibility?
If you already think you have no control with the vitas then I guess you have answered your own question regards whether you need M highbacks or not.

In my opinion, Burton have responded well to your situation. It seems the store in Berkeley are the ones that should have handled your initial complaint. Did you try to get a refund? If not, why not? If they are sample bindings to begin with then you don't normally have full warranty backing, but still Burton have stepped up and swapped out the baseplate for you. And now you want them to give you a new M highback too? Basically giving you a completely new set of bindings in return for some probably discounted samples sold by a 3rd party retailer? I think you are being treated quite well by Burton and would not have received the same level of service from other companies.
02-05-2014 01:01 PM
TRS&Blacklight Destination 1440 in Berkeley.

I'm not quite sorted yet, I've been asking for 2 days now if L highbacks will fit on M baseplates, and no reply yet.
I went up to Sugar Bowl yesterday and RENTED a pair of bindings, because I just can't ride with the Vitas, it sucks, no control, plain and simple. Does that, together with the fact that even the people at the flagship store said they've never seen a pair of bindings do that, make my claim a bit more legit? Oh, i'm 33, been riding since i was 14. Does that give me a bit of credibility?
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