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Thread: How does one destroy a boot? Reply to Thread
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  Topic Review (Newest First)
03-22-2014 09:48 AM
mojo maestro Video games and rap music..........
03-22-2014 09:47 AM
SnowDogWax
Quote:
Originally Posted by BurtonAvenger View Post
HAHA 30 dollars cost for boots. HAHAHAHA I love how dumb people are with their belief of what a product costs. If only you people really knew costs.
Only YOU and I know and I'm not telling
03-22-2014 09:30 AM
BurtonAvenger HAHA 30 dollars cost for boots. HAHAHAHA I love how dumb people are with their belief of what a product costs. If only you people really knew costs.
03-22-2014 08:04 AM
SnowDogWax Size 12 Solomon fit until five hours on the hill. Now sitting in box. Wish I had bought at REI.
03-22-2014 06:53 AM
chomps1211 I won't comment on the OP's original post, but I wanted to respond to this,...

Quote:
Originally Posted by lab49232 View Post
......Thank God there were enough idiots abusing it to make it end as fast as they did. Seriously who thought that was a good idea and how brands didn't refuse to sell to them amazes me.
For starters, REI didn't send those returned items back to the manufacturer. (...unless the returned item actually was a warrantable issue and within the Mfr. warranty period.) They kept the returns and then tried to resell them at their "garage Sales!" The "Brands" didn't lose a penny because of this policy!!!

I got some AMAZING deals on equipment that had been returned simply because it had a minor cosmetic, non-function related defect or the original buyer simply didn't like it.

Yes, there were some very real lowlife asshats that abused this policy and ruined a good thing for everybody else, but REI didn't cancel that policy altogether. They have simply limited it to a year or two from date of purchase.

It was an awesome policy IMO,.. when used as intended! It was a major deciding factor in where I went to shop for gear! Frequently, I would buy from REI even tho they were NOT the lowest price simply because I knew that I would not be saddled with an expensive mistake if I purchased the wrong gear!

I had to go thru 3-4 different pairs of snowboard boots before finding a pair that didn't absolutely KILL my feet! ...and YES! I tried on every single pair before purchasing. 15-30 min. in the store is not always enough time to know if a boot is going to be a good fit on the hill!

That other companies, brick & mortar as well as online began to offer similar 100% satisfaction policies, gave me even more options for finding and buying the right gear!

I for one am sorry to see that change, even if I understand the reason it has too!
03-21-2014 09:49 PM
ttc
Quote:
Originally Posted by lab49232 View Post
Soo many things, soooo much banging my head through a wall but apparently I made myself dumb enough to respond!

For one warranties are only tecvhnically valid for the original buyer, not for you buying them from some guy. Second you bought the wrong boots and want the company to pay for it because you screwed up? Third, you complain that you don't have the cash, well guess what, it's moves like this that raise prices on equipment as companies have to build in margin for loss due to warranties (be they legit or some dumb dumb trying to get something for free)

And just throwing this out there, while many customers loved REIs return policy it was bad for the industry as a whole regardless of if people abused the system or not. It hurt brands, it hurt prices and it hurt the sports they sold in. Thank God there were enough idiots abusing it to make it end as fast as they did. Seriously who thought that was a good idea and how brands didn't refuse to sell to them amazes me.
I appreciate your Econ 101 lesson, really I do. I also understand that whilst being such an expert in that discipline, you may have skipped a few English 101 lessons. You truly did make yourself dumb enough to respond. At no point did I ever say that these boots were anything but NIB when I purchased them. The person you're referring to is the salesperson at the store I bought them from and to your second point, you're right...I bought the wrong boots. I would've lived with that, but it was this same salesperson who put the idea in my head. I wouldn't have done it, frankly wouldn't even have THOUGHT of it, unless he mentioned it. I didn't say I don't ever have cash, I said I didn't have it (didn't want to risk it may be more appropriate) at the time. I was upgrading all my gear from the old stuff and had already purchased baselayers, outerlayers, and all new board, boots, and bindings. I was without a commission check until the next job's checks started rolling in. I'll save you the embarrassment of trying to validate how my return of $225 boots that were made for $30-ish is the reason for the downfall of the industry. I've never shopped at REI and unless I had noticed that they've never had the best price on ANYTHING I've been shopping for online, I wouldn't even know they existed. Sorry about the sore rear, brah!

Quote:
Originally Posted by CMCM View Post
If stitching is already coming out, than why do you need to do anything else. Sounds already damaged to me.

And also, his opinion of the extent of damage is not important. Call the company tell them that it's starting to come loose and they will repair or replace it.
"Too soft"? That is something you check on in the store not the maker's problem.
The stitching would've been the ticket, but the person in question was concerned that the busted stitching was on the yoke on top of my foot and close enough to a bit of scuffing from edge wear from the board riding on top of my foot while on the lift. I understand the annoyance at the deception in question, I REALLY do. I tried them on in the store, they fit great...just turns out 230lbs flexes boots a little more than I anticipated. It is what is. Like I said above...wouldn't have done it or even thought of it until he got the idea in my head. BUT...I've got the opportunity to replace boots that weren't all the well constructed in the first place, that are too soft and get in return the boots I wanted to begin with and I'll pay the exact same price (I have to pay the difference) as I would've if I would've been able to spring for them in the first place. The only "casualty" in the whole deal would be the OG boots. RIP OG BOOTS!
03-21-2014 09:03 PM
CMCM
Quote:
Originally Posted by ttc View Post
The boot is entirely too soft and has popped a few stitches.
If stitching is already coming out, than why do you need to do anything else. Sounds already damaged to me.

And also, his opinion of the extent of damage is not important. Call the company tell them that it's starting to come loose and they will repair or replace it.
"Too soft"? That is something you check on in the store not the maker's problem.
03-21-2014 08:23 PM
lab49232
Quote:
Originally Posted by ttc View Post
To give my new friends some more ammo since their interest is waning. This was actually a suggestion from the guy who sold me them. He saw my boot when we were riding one day. The boot is entirely too soft and has popped a few stitches. He thought that if I "were somehow taking on water through the sole" or something like that, that we can get them replaced and I'd only have to pay the difference to upgrade to a different boot.



Didn't think of this...
Soo many things, soooo much banging my head through a wall but apparently I made myself dumb enough to respond!

For one warranties are only tecvhnically valid for the original buyer, not for you buying them from some guy. Second you bought the wrong boots and want the company to pay for it because you screwed up? Third, you complain that you don't have the cash, well guess what, it's moves like this that raise prices on equipment as companies have to build in margin for loss due to warranties (be they legit or some dumb dumb trying to get something for free)

And just throwing this out there, while many customers loved REIs return policy it was bad for the industry as a whole regardless of if people abused the system or not. It hurt brands, it hurt prices and it hurt the sports they sold in. Thank God there were enough idiots abusing it to make it end as fast as they did. Seriously who thought that was a good idea and how brands didn't refuse to sell to them amazes me.
03-21-2014 08:13 PM
Tatanka Head
Quote:
Originally Posted by ttc View Post
I appreciate the fact that you were there. I probably should've just let you tell the story. It would've saved such a tremendous amount of time. Uhhh...due to changing careers and being forced to forego my last commission check, I didn't have the dough to throw down (nor did they have them in stock and we got some early snow this year so I was anxious to hit the slopes) on the boots I originally wanted. I got a good deal on them and they fit my feet very well. They just happened to be much softer than I've now learned that I like. I appreciate your concern guy. Glad you have my back.
Hahah oh, come on, were you really expecting people to have your back? My concern guy has too much other shit to be concerned with, guy. Don't get me wrong, I won't knock you if you are having financial hardships, but I'm not gonna high-five you for trying to pull some shady shit that is most likely only going to land you another pair of shitty boots.
03-21-2014 07:56 PM
ttc
Quote:
Originally Posted by Tatanka Head View Post
So the dude who sold you shitty boots is giving you shitty advice and you still want to listen to him?

Fuuuuuck it. You win.
I appreciate the fact that you were there. I probably should've just let you tell the story. It would've saved such a tremendous amount of time. Uhhh...due to changing careers and being forced to forego my last commission check, I didn't have the dough to throw down (nor did they have them in stock and we got some early snow this year so I was anxious to hit the slopes) on the boots I originally wanted. I got a good deal on them and they fit my feet very well. They just happened to be much softer than I've now learned that I like. I appreciate your concern guy. Glad you have my back.
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