|Topic Review (Newest First)|
|03-24-2016 06:23 PM|
Originally Posted by Spacecowboy View Post
I seriously wish that the bindings weren't so great so that I could hate the company more for that website crap. I called them about 100 times on both numbers and they didn't answer once. It made me feel like I was going crazy...
|03-24-2016 10:37 AM|
Update to my experience...
I needed to get ahold of CS again this week. I submitted on their warranty page, but the next morning i found an old email from last year, so i emailed the rep directly. Within hours i received responses not only from the direct email and the online request, but a follow up from a third rep.
Seems like they must have had some warranty website issues earlier this year, because now they are back to excellent service.
|02-17-2016 12:39 PM|
I had this setup on my very first board setup.
I had the 2016 Flow Alphas and I HATED THEM WITH A PASSION. It was a mission to get them on and a pain to take them off. I went with Union bindings (Contact Pro and Force) and am I happy I did.
|02-13-2016 05:30 PM|
|dave785||Yeah they sent me two toe straps as well. Glad I have a spare.|
|02-13-2016 02:33 PM|
|bassness||Although I had problems with only one toe strap, Flow did send me 2. I'm happy they resolved the problem but being a little more prompt with answering customer service inquiries would go a long ways.|
|02-10-2016 10:04 AM|
|bassness||I did get a reply from Flow after about 5 days. The person who responded did say he would send me out some replacement toe straps. Hopefully they will show up this week.|
|02-09-2016 01:32 PM|
Originally Posted by bassness View Post
I honestly think their entire warranty site is down. I still haven't gotten a response from my warranty submission. I just got the part I needed in the mail yesterday, but it was from the guy I PMed, not from the warranty team.
And I submitted the warranty request twice and left about 20 voicemails...
|02-03-2016 08:29 PM|
|bassness||I submitted a warranty claim a few days ago to Flow and have yet to get any sort of response. I have 2 sets of Flows and as much as I like the bindings, this is the sort of thing that will make me seek out another brand the next time I'm looking to buy a set of bindings.|
|02-03-2016 11:53 AM|
Originally Posted by dave785 View Post
Sent from my SM-N920P using Tapatalk
|02-03-2016 03:43 AM|
Originally Posted by larrytbull View Post
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