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Thread: Union Atlas heel cushion. Is this how its supposed to be? Reply to Thread
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  Topic Review (Newest First)
12-15-2012 04:44 PM
Leo
Quote:
Originally Posted by UNION INHOUSE View Post
First of all, Johan isn't our rep. I'm not defending him, just to be clear on that. He's a very passionate person who has sacrificed a great deal for our brands. His wife and kids have as well. So when somebody hates on our brand, he takes it personal. Doesn't make it right, but it is what it is.

I have no idea what you do for a living, or if you have mouths to feed. If you do, maybe you can understand. Again, I'm not defending his actions or apologize whatever he did.
First of all, I'm glad you are here to provide constructive help for your customers.

I do need to interject though and comment on this post of yours...

Let's not bring a story about having a wife and kids into this discussion. Because if you want to do that, I would like to point out that I also have a wife and two kids. I also work in the industry and sacrifice a lot of my time to help riders into the right gear. And yes, I do in fact help them with Unions if that is what they are interested in.

Why do I bring this up? Because it's ironic that you mention his family when that very man brought this stupid beef of his into my WORK EMAIL when I was asking for information on your products so I could list them online informatively/creatively. Then to add insult to injury, his cronies at the Boyne Mt test fest were trash talking under their breaths around me like I'm some type of ignorant fool.

So that's great he cares about his company and has a family to help support. How about showing that same level of respect for others in the same situation. NOT ONCE did I ever send your company an email about his actions. NOT ONCE did I EVER bring my employer into this beef.

At any rate, I'm 100% speaking the truth when I say it's nice to have you here. So far you have been 1000% more professional than the man you defend. And yes, by bringing up a story about his family you are in fact defending him.

Have a nice day.
11-14-2012 05:04 PM
UNION INHOUSE
Quote:
Originally Posted by addi61 View Post
Thanks for answering my question! If for some reason I did have an issue with the EVA coming apart would that be covered under the base plate warranty? If you don't mind me asking, why didn't you just fill the whole heel with EVA like the contact pro?
It would be covered under the lifetime warranty, yes.

Actually, if you look at our entire binding line, most of the models don't have it "filled in". The purpose is to alleviate binding to board contact, even if it's EVA. Even EVA gets stiff in the cold.

Thanks for the support!
11-14-2012 04:44 PM
UNION INHOUSE [QUOTE=BurtonAvenger;539029]So who is this then besides anonymous C3 employee? Is it George Kleckner, Martino Fumagalli, John Malkoski, or someone else? Or is this the new account better associated with all of the above and rotating through the employees? Little transparency never hurts vs Internet anonymity.

George Kleckner.

Travis might be a great guy (haven't met him) but the whole using him as an example is kind of a bad one. Nothing against you or him, but if you remember when he rode "exclusively" for Bent Metal, he was riding Cartels.

Cartels are damn good bindings. The Atlas had only been on the market for a year when he tried them. He likes the Atlas better. Just being honest here.


Can we all just get it out there that Johan is the Global Sales Guy and technically as an employee/owner/Internet Warlock or whatever is a representative of your brand.

Johan is our US Sales Manager, business partner, product tester, an awesome person and great friend. And yes, a representative of our brands. The list of things he does for the brand is a very long one.

While it's great to have company people answering questions it does nothing when they get into a penis-measuring-shit-flinging-fanboy-rallying-troll-fest. And yes that's exactly what happened regardless of what anyone says. Bottom line it obviously had some impact on you as a brand because you are here now under this name addressing these points.

Yeah, I should be working on our catalog right now instead of doing this.

I don't even know what happened, and don't have time to read everything. I was informed that there was a shit storm on here and some people who are misinformed in regards to bindings. I'm not here to put out any fires, only to hopefully get some facts straight and hopefully gather some feedback. Thank you for yours.
11-14-2012 04:18 PM
UNION INHOUSE
Quote:
Originally Posted by ShredLife View Post
well he is a sales rep for Union/Capita isn't he?

what does having children have to do with it?

people who are snowboarders and are not blinded by some twisted sense of brand loyalty have complaints about the functionality of your product. i'm not the only one. feel free to deflect all criticism as my fault, but you'll be doing your market (snowboarders) a huge dis-service.
So how does Union Sales Rep choose to deal with it? by pitting a forum of sycophants against other snowboarders for the promise of free gear. sad. very sad.

good luck with your damage control exercises.
I think you missed my point, and battling with you probably isn't going to change how you feel.

You don't like Union or our Sales Manager. Got it.
11-14-2012 04:14 PM
phony_stark I actually think, and this is not to push kool aid on you, with a low profile heel in your boot that soft eva pad in the back is something you're gonna be into when you start riding them.
11-14-2012 04:12 PM
Alkasquawlik
Quote:
Originally Posted by addi61 View Post
I have a pair of forces and they served me well but I would like to get away from the force base plate. The hard plastic in the heel section feels bad on my heel because the soles of my boots are pretty soft and low profile.
Force has the Stage 2 baseplate, the Atlas has a Stage 3.

They're really similar bindings, I rode the Forces for years, and this is my second season on the Atlas base. The Force is a just a tad bit more responsive than the Force, but let us know how you like the Atlas after you get some days on them!
11-14-2012 04:06 PM
addi61 I have a pair of forces and they served me well but I would like to get away from the force base plate. The hard plastic in the heel section feels bad on my heel because the soles of my boots are pretty soft and low profile.

Quote:
Originally Posted by phony_stark View Post
You'll be able to track them down, but it'll be hard/expensive to do so until the end of the season.

If you're talking ride-ability, I believe Alka, in that there's not enough of a difference in the highback to the way you ride. Sure do look cool though.

If you want more a feeling in the heel AND a team highback, see if you can still find some Union Holdens. They'd fit the bill.
11-14-2012 04:02 PM
Alkasquawlik
Quote:
Originally Posted by phony_stark View Post
If you want more a feeling in the heel AND a team highback, see if you can still find some Union Holdens. They'd fit the bill.
The Holden pairs are titties. so good looking.
11-14-2012 04:01 PM
Alkasquawlik Unless the color scheme makes you go from 6 to midnight whenever you look at them, probably not.

You'll pay a pretty penny for them as well if you end up finding a pair.
11-14-2012 04:01 PM
phony_stark You'll be able to track them down, but it'll be hard/expensive to do so until the end of the season.

If you're talking ride-ability, I believe Alka, in that there's not enough of a difference in the highback to change the way you ride. Sure do look cool though.

If you want more a feeling in the heel AND a team highback, see if you can still find some Union Holdens. They'd fit the bill.
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