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Thread: Rides' terrible customer service. Reply to Thread
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  Topic Review (Newest First)
12-21-2012 12:52 AM
snowklinger Metal disc and baseplate bindings require a different approach than their plastic/fiberglass counterparts. You tighten metal on plastic, you are done.

With these metal bindings, you have zero play in the parts, everything is metal on metal with the screws and the inserts. Then you are subjecting these metal parts to extreme temperature changes.

There are ways to solve this problem, finger it out.

Also metal underfoot is just far less comfy than plastic, I don't care what anybody says.
12-20-2012 06:17 PM
hktrdr
Quote:
Originally Posted by h-d View Post
how did i use it incorrectly when the fix was to use different screws?...and how is it that only the right binding is faulty, but the left is perfectly fine?

im not bitchin cus i can't find a fix for it...im bitchin cus i got a brand new product and dont expect to have to fix it.

its like buying a new car and the next day the transmission gives...do u go "o well no biggie im a mechanic ill just fix it cus i wanna drive" no u complain
It only needed to be 'fixed' because you initially used the product incorrectly. Had you just tightened the screws properly before riding then there would have been no problem.
12-20-2012 09:11 AM
EatRideSleep
Quote:
Originally Posted by BurtonAvenger View Post
No I'm not a retard and from a generation of snowboarders that had shit break or not work out the box but we wanted to shred so we made it work. If the screws don't work it doesn't take a genius to go, fuck lets try a different configuration or just grab some new screws. It's screws they cost what maybe a buck or if you're like me you have boxes of parts full of old ones laying around. Don't be such a dipshit pussy use that block of gray matter located three feet above your ass.
Yeah...I had a similar problem with my first pair of bindings (Kempers). The front binding would wiggle and shift. Tried other screws, tightened the shit out of them, but nothing worked. The screw holes had worn away enough through the hard plastic that a bigger screw was too big for the inserts.

I dealt with it. Because I wanted to ride.
12-20-2012 09:01 AM
hktrdr
Quote:
Originally Posted by oldmate View Post
I think he means if you buy something brand new, and it fails, then you are a bitch if you don't complain.
It did not fail. He just used it incorrectly - it is like complaining that a TV does not work after not plugging it in.
12-20-2012 08:47 AM
BurtonAvenger
Quote:
Originally Posted by h-d View Post
damn right...its brand fukin new...if i bought it of craigslist i aint gonna bitch...but when you pay for brand new u expect brand new...if ur okay with gettin less then ur a bitch
No I'm not a retard and from a generation of snowboarders that had shit break or not work out the box but we wanted to shred so we made it work. If the screws don't work it doesn't take a genius to go, fuck lets try a different configuration or just grab some new screws. It's screws they cost what maybe a buck or if you're like me you have boxes of parts full of old ones laying around. Don't be such a dipshit pussy use that block of gray matter located three feet above your ass.
12-20-2012 08:21 AM
h-d
Quote:
Originally Posted by john doe View Post
I've heard of this issue before on the Rodeos. The mini disk that puts the screws close together ends up with a lot more stress. My friends Rodeos are currently stuck on his NS Revolver because multiple inserts in the board failed. His would loosen often as well. He just kept tightening them. Being a 230lb beer delivery guy I can assure you he wasn't leaving them loose. Talking with a shop guy while in Denver he had seen the same thing with the Ride mini disks. He suggested moving the screws to the normal square pattern. You loose some adjustment but it holds better.
thanks man...i will try this as well.
12-20-2012 07:42 AM
snowjab i would try tightened them as you would a car wheel. screw each lightly then go over each a bit till they are tight it will give you an equal amount of torque. I wouldnt put loctite though
12-20-2012 07:30 AM
oldmate
Quote:
Originally Posted by hktrdr View Post
What do you mean less than brand new? From the information that you have posted here there is no indication that anything was not brand new.
I think he means if you buy something brand new, and it fails, then you are a bitch if you don't complain.
12-20-2012 07:13 AM
john doe I've heard of this issue before on the Rodeos. The mini disk that puts the screws close together ends up with a lot more stress. My friends Rodeos are currently stuck on his NS Revolver because multiple inserts in the board failed. His would loosen often as well. He just kept tightening them. Being a 230lb beer delivery guy I can assure you he wasn't leaving them loose. Talking with a shop guy while in Denver he had seen the same thing with the Ride mini disks. He suggested moving the screws to the normal square pattern. You loose some adjustment but it holds better.
12-19-2012 07:15 PM
hktrdr
Quote:
Originally Posted by h-d View Post
damn right...its brand fukin new...if i bought it of craigslist i aint gonna bitch...but when you pay for brand new u expect brand new...if ur okay with gettin less then ur a bitch
What do you mean less than brand new? From the information that you have posted here there is no indication that anything was not brand new.
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