Join Date: Jan 2010
Location: Milwaukee Suburbs
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again, your situation is specific. From your description you wouldn't be happy with me as I would do what it took to leave it. How would I know your dogs eat cardboard. I know my dog wouldn't. Dog bites are a big issue, insurance, doctor visits, the paper work involved. I'm sure you don't want to pay for a guy getting bit by your dogs trying to make you happy.
I will caution you though, if you have to many complaints against a driver or claims, UPS will require a signature on all your deliveries and if you aren't in you will need to pick them up. That being the case I'm sure you would just switch to FedEx.
Not all garages are open and labeled. Also not sure where he parks but, if it is 15 yards from your door that is 30 yards total. If his truck is another 10 yards to the curb, your running 50 yards to deliver one box. Not time or cost effective. Remember most of us already work a physical 10 hour day, adding more work means less time with our families as well.
Have you ever asked your guy to leave them some where that you will be happy??
Left a note for the UPS guy, please place package here. Some people yell if we open those gates, so now what do we do?
Communicating with him in some fashion could very well resolve all your issues immediately, worth a try. I have customer that give me their garage code and I open it, place package up by their door and close it. It is a win for both of us.
I hope you find some peace with this, as you seem pretty steamed about it.
-I'm Slyder and I suffer from "Gummer Syndrome"