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post #1 of 12 (permalink) Old 08-19-2014, 02:30 PM Thread Starter
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Ortovox 3+ Warranty Question

Never mind! Question answered!

Basically, could I get warranty coverage on the transceiver if I don't buy it from a dealer. Especially, considering how they use the battery test sticker (production date) and not date of purchase. Not sure if they actually require a proof of purchase for that. Nonetheless, product seems to be solid, but would hate to be stuck without possible software updates or other fixes.

Last edited by Tatanka Head; 08-19-2014 at 03:13 PM. Reason: because I'm a spazz.
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post #2 of 12 (permalink) Old 08-19-2014, 02:38 PM
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Nope.

If you originally bought your ORTOVOX product from an authorized ORTOVOX dealer, we grant a five (5) year ORTOVOX factory warranty on all avalanche transceivers

Ortovox Warranty

Most warranties aren't transferable, especially for electronics.
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post #3 of 12 (permalink) Old 08-19-2014, 02:43 PM Thread Starter
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Yeah, I read that part on my initial search. I was more curious about having to supply actual proof of purchase.
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post #4 of 12 (permalink) Old 08-19-2014, 02:45 PM Thread Starter
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Sorry, I deleted the original post to protect myself from any backlash.
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post #5 of 12 (permalink) Old 08-19-2014, 02:54 PM
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Have no idea what backlash you could be facing. Anyway, once a beacon is past five years old it is generally time to get a new beacon if you are having problems with it. And no worries.
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post #6 of 12 (permalink) Old 08-19-2014, 03:04 PM
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Yeah, not really sure what kind of backlash you were fearing. You just asked a simple question.
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post #7 of 12 (permalink) Old 08-19-2014, 03:07 PM Thread Starter
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Haha I just felt bad for trying to potentially side step a company's warranty policy if I did buy this and a warranty issue came up.
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post #8 of 12 (permalink) Old 08-19-2014, 03:10 PM
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You're being honest with them as far as I can tell. Doesn't seem like you're sidestepping it to me.

With most anything, if you're buying it second hand, you can pretty safely assume no warranty. A few companies have warranties that are transferable, but they're few and far between and more and more companies are getting away from it. It's honestly bad for business from their perspective.
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post #9 of 12 (permalink) Old 08-19-2014, 03:27 PM Thread Starter
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Yeah, even though it is "new in box" it will most likely be void of warranty. Hmmm... that buzz has been killed haha.
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post #10 of 12 (permalink) Old 08-19-2014, 03:41 PM
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SO how does that work in reality, say if you bought, NEW SEALED IN BOX on eBay... Then you bought it new, and they would have to honour the warranty...???

Or is it NEW with receipt from dealer they recognise...???

Not being argumentative, but if it is still sealed then it is NEW when you 1st purchased so would be the 1st person and the warranty would be yours surely...???

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