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Old 02-21-2012, 03:31 PM   #1 (permalink)
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Has anyone ever ordered from Altrec before and had to do returns or anything?
They have a return policy similar to backcountry or REI but I have read some really bad reviews on the net...

any thoughts? Thinking about ordering some pants on there that are on sale.
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Old 02-21-2012, 05:44 PM   #2 (permalink)
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I've ordered plenty of stuff from them, but I have never had to return anything to them. It seems pretty basic though. I'd say go ahead and order, Altrec is a good site.
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Old 02-22-2012, 07:34 AM   #3 (permalink)
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I am in the process of a return with them right now. The order process was fine, quick shipping, order was accurate. They seem to be a little slow on the return process. They received my return last Thursday and I have yet to receive so much as an email indicating they received it. I will be calling today to find out what's up.
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Old 02-22-2012, 07:54 AM   #4 (permalink)
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just return a jacket, it is ok.
They do not have flat rate shipping, and the process is a little bit slow. These are the 2 points I like backcountry better.
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Old 02-22-2012, 08:20 AM   #5 (permalink)
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cool. let me know how it goes, im curious.

thanks!
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