Delivery Issues - Snowboarding Forum

ilikecoupons · 03-07-2012, 08:26 PM

Hey guys,

I ordered Dragon Rogues from TheClymb a while ago when they were on sale, and just recently got an email from FedEx saying that the "package was to big to be delivered" and I had to "pick it up myself". They told me to come to the place with an invoice that they attached, but the invoice file won't open. Should I call them?

SimonB · 03-07-2012, 08:38 PM

no. but you should scan for viruses and malware, because that was a scam....

shipping company does not have your email...

SimonB · 03-07-2012, 08:39 PM

BTW, I received the exact same message today, and I'm not expecting any shipment.

david_z · 03-07-2012, 08:40 PM

I'd call/email TheClymb and ask them WTF is going on. Goggles should not be arriving in a package "too big to be delivered". I guess you could call FedEx too because maybe there is a mistake on their end.

david_z · 03-07-2012, 08:41 PM

good call on the scam notice...

ilikecoupons · 03-08-2012, 02:06 PM

yeah it's probably a scam, i'm not supposed to get the goggles until March 24. Crossing my fingers it comes lol

Extremo · 03-08-2012, 02:47 PM

It's def a virus. I've been ordering a few items lately and each time it's shipped fed ex I get one of these. Don't open it. Get the tracking number from the clymb and use the Fedex website.

LuckyRVA · 03-08-2012, 04:18 PM

Quote:

Originally Posted by ilikecoupons

Hey guys,

I ordered Dragon Rogues from TheClymb a while ago when they were on sale, and just recently got an email from FedEx saying that the "package was to big to be delivered" and I had to "pick it up myself". They told me to come to the place with an invoice that they attached, but the invoice file won't open. Should I call them?

No you shouldn't. But, you should run a virus scan.

CheeseForSteeze · 03-08-2012, 04:55 PM

They never e-mail you anything, definitely a scam. I used to get oversized packages or signature required through UPS, Fed Ex and USPS and they leave you a paper sticky note on your door that you use to pick up the item. I have never once gotten an e-mail telling me such. At most, the tracking number will say that it was a failed delivery attempt and you can enable e-mail notifications but the actual confirmation you need to pick up the item is a physical, paper note they leave at your residence.

handscreate · 03-08-2012, 05:06 PM

The last time I bought something from eBay I had the same kind of thing happen. Definitely a scam of sorts. I suggest forwarding the email to FedEx support & noting as a scam, then delete it from your computer. Unless an email comes from an address I know or it's a legit email address from the company, I usually delete them... Always check the senders email address and open in safe mode, when possible, to limit malware, etc from getting in your computer

03-07-2012, 08:26 PM	#1 (permalink)
ilikecoupons Senior Member Join Date: Jan 2012 Posts: 161	Delivery Issues Hey guys, I ordered Dragon Rogues from TheClymb a while ago when they were on sale, and just recently got an email from FedEx saying that the "package was to big to be delivered" and I had to "pick it up myself". They told me to come to the place with an invoice that they attached, but the invoice file won't open. Should I call them?

03-07-2012, 08:40 PM	#4 (permalink)
david_z Official SBF Blogger Join Date: Dec 2009 Location: Detroit suburbs Posts: 3,028 Blog Entries: 5	I'd call/email TheClymb and ask them WTF is going on. Goggles should not be arriving in a package "too big to be delivered". I guess you could call FedEx too because maybe there is a mistake on their end. __________________ Repping the world's smallest mountains... Mt. Holly - 12 Pine Knob - 9 Alpine Valley - 2 Vail - 4 Breckenridge - 3 Crystal Mountain (MI) - 3 Hawk Island Snow Park - 5 Caberfae Peaks - 1 Boyne Mountain - 1 aGNARchy: no rules, just gnar!

03-07-2012, 08:41 PM	#5 (permalink)
david_z Official SBF Blogger Join Date: Dec 2009 Location: Detroit suburbs Posts: 3,028 Blog Entries: 5	good call on the scam notice... __________________ Repping the world's smallest mountains... Mt. Holly - 12 Pine Knob - 9 Alpine Valley - 2 Vail - 4 Breckenridge - 3 Crystal Mountain (MI) - 3 Hawk Island Snow Park - 5 Caberfae Peaks - 1 Boyne Mountain - 1 aGNARchy: no rules, just gnar!

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03-07-2012, 08:38 PM	#2 (permalink)
SimonB Senior Member Join Date: Oct 2010 Location: Quebec, QC Posts: 326	no. but you should scan for viruses and malware, because that was a scam.... shipping company does not have your email...

03-07-2012, 08:39 PM	#3 (permalink)
SimonB Senior Member Join Date: Oct 2010 Location: Quebec, QC Posts: 326	BTW, I received the exact same message today, and I'm not expecting any shipment.

03-08-2012, 02:06 PM	#6 (permalink)
ilikecoupons Senior Member Join Date: Jan 2012 Posts: 161	yeah it's probably a scam, i'm not supposed to get the goggles until March 24. Crossing my fingers it comes lol

03-08-2012, 02:47 PM	#7 (permalink)
Extremo -LIFETIME MEMBER- Join Date: Nov 2008 Location: NH Posts: 3,116	It's def a virus. I've been ordering a few items lately and each time it's shipped fed ex I get one of these. Don't open it. Get the tracking number from the clymb and use the Fedex website.

03-08-2012, 04:55 PM	#9 (permalink)
CheeseForSteeze -LIFETIME MEMBER- Join Date: May 2011 Posts: 1,723	They never e-mail you anything, definitely a scam. I used to get oversized packages or signature required through UPS, Fed Ex and USPS and they leave you a paper sticky note on your door that you use to pick up the item. I have never once gotten an e-mail telling me such. At most, the tracking number will say that it was a failed delivery attempt and you can enable e-mail notifications but the actual confirmation you need to pick up the item is a physical, paper note they leave at your residence.

03-08-2012, 05:06 PM	#10 (permalink)
handscreate Senior Member Join Date: Jan 2012 Location: Los Angeles, CA Posts: 212	The last time I bought something from eBay I had the same kind of thing happen. Definitely a scam of sorts. I suggest forwarding the email to FedEx support & noting as a scam, then delete it from your computer. Unless an email comes from an address I know or it's a legit email address from the company, I usually delete them... Always check the senders email address and open in safe mode, when possible, to limit malware, etc from getting in your computer