Interesting that you got that response. I've bought a bunch of 32 outerwear because it seemed to be a great value (waterproofing vs. $$$) and good selection of colors/fits. When I had issues, their customer service was very responsive to me and actually helped me out on 2 occasions, both to my full satisfaction.
18 Snoplanks Asym Fish . 18 Arbor Terrapin . 17 NS Maverix . 17 NS Twenty Five . 16 NS Swift - 14 TJ Brand Retro Fish
18 Rome Katana . 17 Burton Malavita Wing . 16 Burton Genesis X
16 Flow Talon