Interesting that you got that response. I've bought a bunch of 32 outerwear because it seemed to be a great value (waterproofing vs. $$$) and good selection of colors/fits. When I had issues, their customer service was very responsive to me and actually helped me out on 2 occasions, both to my full satisfaction.
17 Capita Kazu Kokubo Pro . 17 Korua Apollo . 17 Lib x Lost Mayhem Short Fat . 16 Never Summer Swift . 14 TJ Brand Retro Fish
17 Burton Malavita Wing . 16 Burton Genesis X
16 Flow Talon