BERN Audio Helmet Problems - Snowboarding Forum

Cyrca · 01-06-2013, 09:42 PM

Hey guys so last year almost exactly i got this helmet.
Amazon.com: Bern Watts EPS Helmet: Sports & Outdoors
So the audio liner is detachable and suddenly the right ear stopped working. i did some investigating and found that this is incredibly common but still a pain in the ass!
So what should i do - the warranty is a year from purchase date so i am out of that. I heard that skullcandy makes things you can put into the helmet so i was considering trying that route. or should i try to find another bern audio kit on like amazon?
thanks guys.
replacement liner is $50.00.......

legallyillegal · 01-07-2013, 12:33 PM

the skullcandy earpieces that smith sells for their helmets fit perfectly on bern helmets

Lockoutbryce · 01-07-2013, 02:37 PM

I would try contacting Bern. I had great experience w/ there customer service department. They even covered the 2 day shipping for the right audio piece before receiving my returned item!!
contact info:
MFairman@bernunlimited.com
Melanie Fairman
Customer Service Manager

PH: 781.582.8125
FX: 781.582.8124

Cyrca · 01-07-2013, 03:31 PM

Quote:

Originally Posted by Lockoutbryce

I would try contacting Bern. I had great experience w/ there customer service department. They even covered the 2 day shipping for the right audio piece before receiving my returned item!!
contact info:
MFairman@bernunlimited.com
Melanie Fairman
Customer Service Manager

PH: 781.582.8125
FX: 781.582.8124

Thanks! I sent them an email hopefully i should get a reply quickly!

01-06-2013, 09:42 PM	#1 (permalink)
Cyrca Junior Member Join Date: Dec 2012 Posts: 9	BERN Audio Helmet Problems Hey guys so last year almost exactly i got this helmet. Amazon.com: Bern Watts EPS Helmet: Sports & Outdoors So the audio liner is detachable and suddenly the right ear stopped working. i did some investigating and found that this is incredibly common but still a pain in the ass! So what should i do - the warranty is a year from purchase date so i am out of that. I heard that skullcandy makes things you can put into the helmet so i was considering trying that route. or should i try to find another bern audio kit on like amazon? thanks guys. replacement liner is $50.00.......

01-07-2013, 12:33 PM	#2 (permalink)
legallyillegal -LIFETIME MEMBER- Join Date: Oct 2008 Location: fuck Snowboarding Posts: 4,446	the skullcandy earpieces that smith sells for their helmets fit perfectly on bern helmets __________________ THERE ARE SPECIFIC REASONS AS TO WHY I AM MORE LOCAL THAN YOU GOD IS DONUT

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01-07-2013, 02:37 PM	#3 (permalink)
Lockoutbryce Junior Member Join Date: Feb 2012 Posts: 7	I would try contacting Bern. I had great experience w/ there customer service department. They even covered the 2 day shipping for the right audio piece before receiving my returned item!! contact info: MFairman@bernunlimited.com Melanie Fairman Customer Service Manager PH: 781.582.8125 FX: 781.582.8124