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Old 01-06-2013, 10:42 PM   #1 (permalink)
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Default BERN Audio Helmet Problems

Hey guys so last year almost exactly i got this helmet.
Amazon.com: Bern Watts EPS Helmet: Sports & Outdoors
So the audio liner is detachable and suddenly the right ear stopped working. i did some investigating and found that this is incredibly common but still a pain in the ass!
So what should i do - the warranty is a year from purchase date so i am out of that. I heard that skullcandy makes things you can put into the helmet so i was considering trying that route. or should i try to find another bern audio kit on like amazon?
thanks guys.
replacement liner is $50.00.......
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Old 01-07-2013, 01:33 PM   #2 (permalink)
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the skullcandy earpieces that smith sells for their helmets fit perfectly on bern helmets
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Old 01-07-2013, 03:37 PM   #3 (permalink)
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I would try contacting Bern. I had great experience w/ there customer service department. They even covered the 2 day shipping for the right audio piece before receiving my returned item!!
contact info:
MFairman@bernunlimited.com
Melanie Fairman
Customer Service Manager

PH: 781.582.8125
FX: 781.582.8124
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Old 01-07-2013, 04:31 PM   #4 (permalink)
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Quote:
Originally Posted by Lockoutbryce View Post
I would try contacting Bern. I had great experience w/ there customer service department. They even covered the 2 day shipping for the right audio piece before receiving my returned item!!
contact info:
MFairman@bernunlimited.com
Melanie Fairman
Customer Service Manager

PH: 781.582.8125
FX: 781.582.8124
Thanks! I sent them an email hopefully i should get a reply quickly!
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