Dogfunk / Whiskeymilitia - Awesome customer service! - Snowboarding Forum - Snowboard Enthusiast Forums
SnowboardingForum.com is the premier Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools Display Modes
Old 03-02-2013, 09:40 AM   #1 (permalink)
Veteran Member
 
LuckyRVA's Avatar
 
Join Date: Jan 2011
Location: Queens, NY
Posts: 1,660
Default Dogfunk / Whiskeymilitia - Awesome customer service!

In light of a few bad customer service posts recently I thought I'd post a positive experience I had with Dogfunk today.

I purchased a Homeschool Naked Raygun off of Dogfunk on Thursday night for $180. This morning I wake up and check Whiskey Militia and see what they have. Low and behold they have the exact same jacket for only $75 (WhiskeyMilitia.com: Homeschool Naked Raygun Shell - Men's - $74.99 - 80% off) . ...FUCK

So, I started a chat with Cameron C at Dogfunk on the off chance they would honor the Whiskey Militia price two days after I purchased the jacket. And they did!

Anyway, wanted to give props to a company (Whiskey/DogFunk/Backcountry) that seem to have it down when it comes to customer service.
LuckyRVA is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 03-03-2013, 09:30 AM   #2 (permalink)
-LIFETIME MEMBER-
 
Join Date: Dec 2011
Posts: 20
Default

+1 on customer service! It doesn't matter what time if the day it is, someone is around to help via live chat. I bought a burton custom-x 2 weeks ago, and saw that they reduced the price this past sat night. It was around 2am pacific when I decided to try a price match.

Someone responded and credited me the difference.
timeslip is offline   Reply With Quote
Old 03-03-2013, 09:44 AM   #3 (permalink)
Junior Member
 
genebike's Avatar
 
Join Date: May 2012
Posts: 12
Default

Quote:
Originally Posted by LuckyRVA View Post
In light of a few bad customer service posts recently
Were these for other retailers or Backcountry/Dogfunk/Steep & Cheap/Whiskey Militia/et al ? I can't believe anyone would complain about their customer service. I've been buying from them for years and never had a bad experience. When I lived in Utah I was dropping by once a week to pick something up from a Whiskey buy. Love these guys.
genebike is offline   Reply With Quote
Old 03-03-2013, 10:43 AM   #4 (permalink)
Senior Member
 
Join Date: Nov 2011
Location: Colorado
Posts: 331
Default

I got some 686 smarty cargo's off geartrade last summer (backcountry site). They go for $200 new but I got them for $60 practically new (only tried on, still had tags).

The where missing the thermal liner though, so I just sent a friendly email letting them know. They got back to me right away, and even gave me $15 back so I could buy a liner for them.

*303rd post* Denver represent lol!
budderbear is offline   Reply With Quote
Old 03-03-2013, 02:20 PM   #5 (permalink)
Veteran Member
 
LuckyRVA's Avatar
 
Join Date: Jan 2011
Location: Queens, NY
Posts: 1,660
Default Dogfunk / Whiskeymilitia - Awesome customer service!

Quote:
Originally Posted by genebike View Post
Were these for other retailers or Backcountry/Dogfunk/Steep & Cheap/Whiskey Militia/et al ? I can't believe anyone would complain about their customer service. I've been buying from them for years and never had a bad experience. When I lived in Utah I was dropping by once a week to pick something up from a Whiskey buy. Love these guys.
Other retailers. People were complaining about Ride and Evo.com IIRC.
LuckyRVA is offline   Reply With Quote
Old 03-03-2013, 02:35 PM   #6 (permalink)
Banned!
 
snowklinger's Avatar
 
Join Date: Aug 2011
Location: L-Town
Posts: 5,030
Default

Hey Lucky do you get alot of comments about the shaving cream when you ride?

__________________
Support Local Business
"Shop Smart. Shop S-Mart!" - Ash
snowklinger is offline   Reply With Quote
Old 03-03-2013, 06:00 PM   #7 (permalink)
Veteran Member
 
LuckyRVA's Avatar
 
Join Date: Jan 2011
Location: Queens, NY
Posts: 1,660
Default Dogfunk / Whiskeymilitia - Awesome customer service!

Yeah, it's not shaving cream though. It's whipped cream. I do love a lemon merengue pie!
LuckyRVA is offline   Reply With Quote
Old 03-03-2013, 06:28 PM   #8 (permalink)
Senior Member
 
lo0p's Avatar
 
Join Date: Feb 2011
Location: NYC
Posts: 210
Default

I've had good experiences with Dogfunk.
Just got them to price match a board, they were pretty cool about it.
__________________
.lo0p
lo0p is offline   Reply With Quote
Old 03-03-2013, 07:05 PM   #9 (permalink)
Junior Member
 
Join Date: Feb 2013
Posts: 5
Default

I agree!!! I ordered the Anon Helix googles last night, but then a few hours later I saw that the Anon Hawkeye's went on sale at their site, so I clicked the live chat feature and the rep canceled my order for the Helix right away. Can't wait to get the Hawkeyes and check em out!!
nsvball02 is offline   Reply With Quote
Old 03-07-2013, 03:00 PM   #10 (permalink)
Veteran Member
 
East§ide's Avatar
 
Join Date: Mar 2011
Posts: 922
Blog Entries: 1
Default

ive never had anything but good experiences with whiskeymilitia, dogfunk, and for anyone who needs clothing outside of snowboarding related gear, jackthreads is phenomenal
__________________

Never Summer Evo 153/Restricted ReFlex Cartel
Gnu Danny Kass 156 BTX
East§ide is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 11:58 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2
VerticalSports
Baseball Forum Golf Forum Boxing Forum Snowmobile Forum
Basketball Forum Soccer Forum MMA Forum PWC Forum
Football Forum Cricket Forum Wrestling Forum ATV Forum
Hockey Forum Volleyball Forum Paintball Forum Snowboarding Forum
Tennis Forum Rugby Forums Lacrosse Forum Skiing Forums