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Old 01-05-2012, 12:08 AM   #1 (permalink)
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Angry [RANT]Delta airlines

So 4 of us flew from nyc to burlington, vt tonight and 0/4 boards made it.
And the cabbie who picked us up commented that it was pretty common.

Thanks delta for sucking hard
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Old 01-05-2012, 04:22 AM   #2 (permalink)
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Quote:
Originally Posted by Snowolf View Post
Did they put them on later flights?

I have had this issue now and then on a busy flight because a snowboard is considered oversize and if the weight of the plane gets up to max takeoff weight, they throw some baggage onto a later flight. You don`t want to ride on a plane that`s too heavy to get enough lift to takeoff....

Another thing that can happen and I have had it happen is almost every time you fly with a snowboard, TSA inspects it and if you are not early for check in, TSA might not get it on the flight in time for departure.

Sucks I know, but that is usually why these things happen.
Good info... flying Delta tomorrow hopefully I get my board sometime this January lol
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Old 01-05-2012, 03:04 PM   #3 (permalink)
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The odds of all four bags not making it is almost zero, unless you checked in late like snowolf suggested. Did you check to see if they had an oversize luggage pick up that was seperate from regular luggage?
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Old 01-05-2012, 03:09 PM   #4 (permalink)
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Snowolf has a point. It may have been on a later flight but they should have definitely let you know and probably offered a courier to bring them to you at your destination.

My dad used to fly a lot and sometimes this would happen to him. One time, something really weird happened and he missed his connecting flight due to a late departure and somehow his bag DID make the flight and beat him to his final destination.
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Old 01-05-2012, 05:26 PM   #5 (permalink)
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So we finally got the boards back.

We had checked in well ahead of time, so that wasn't it. Just some good old mix of incompetence and i-don't-give-shit-ism.

I called delta this morning and ended up talking to some lady with a serious attitude problem who argued the boards weren't there while their web site claimed they had been send on the first morning flight. She ended up putting me on hold and never came back.
I called back and talked to a dude who found our boards unattended on the belt after they had been sitting there for a few hours.

The boards were then given to a courier who managed to deliver them to the wrong fucking hotel, but couldn't tell us which one. Wtf.

We figured they were probably at the larger hotel in the main base. So we went there, talked to a very friendly and helpful manager and eventually found the bags. So in the end it worked out, but we wasted a full day and we would have never gotten our stuff back if we hadn't spent the better part of the day harassing delta.

Bottom line: the people at Stowe were very nice and helpful. Delta: incompetent morons.
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Old 01-05-2012, 07:27 PM   #6 (permalink)
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Delta is a budget airline.

I'd still rather fly Delta than Air Canada.
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Old 01-05-2012, 11:59 PM   #7 (permalink)
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Man that sucks...

Why didn't you guys just drive? It's only like a 5-6 hr drive from NYC to Burlington...
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Old 01-06-2012, 04:05 AM   #8 (permalink)
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same thing happened when i had a layover flight in houston but got my baggage delivered that night so it wasnt that bad. it was frontier not delta though.
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Old 01-08-2012, 12:46 AM   #9 (permalink)
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Quote:
Originally Posted by lo0p View Post
So 4 of us flew from nyc to burlington, vt tonight and 0/4 boards made it.
And the cabbie who picked us up commented that it was pretty common.

Thanks delta for sucking hard
May I ask which airport did you depart from NYC?

Quote:
Originally Posted by LightninSVT View Post
Man that sucks...

Why didn't you guys just drive? It's only like a 5-6 hr drive from NYC to Burlington...
I've done that before, It was not a pleasant experience compare to taking a flight.
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