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Old 01-19-2010, 10:54 AM   #1 (permalink)
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Default Rome Binding Plates

I emailed Rome about this last week, but still no response, so I'm gonna share it here (Also, I know theres an SDS rep that visits the site now and again )

These are my binding plates from the white/gold 390's I bought exactly a year ago (or maybe it was two years ago? )

Anyway, onto the pics:





See the hair-line cracks? They haven't reached the edges yet, but if experience has taught me anything, it's only a matter of time. This is NOT a warning not to buy 390's: they've been the most fun, most responsive and easy to control bindings I've ever used... just make sure you have 'em nice in -finger- tight before each day on the hill.

That being said; where to go for replacements?!

I want Rome boots too... Folsom I think is my choice, and experience(s) with those would be appreciated.
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Old 01-19-2010, 11:11 AM   #2 (permalink)
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haha you got owned by loctite
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Old 01-19-2010, 11:19 AM   #3 (permalink)
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yea calling them works better, I called for some plates a while back and they sent them out the next day free of charge. I think this is the number I called-
802-244-1758
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Old 01-19-2010, 11:39 AM   #4 (permalink)
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Kris, he's a link to the other Rome thread where the Rome CSR commented on warranty:

http://www.snowboardingforum.com/238741-post16.html

Let us know how this situation works out for you.

BTW, Sanctions (I think that's what they're called) up by Bathurst and Steeles carries Rome products. Swing by there to check the boots and potentially get replacements for the discs.
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Old 01-19-2010, 04:38 PM   #5 (permalink)
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i just bought a pair of 390s and i like them a lot. i emailed rome about adapter plates for the burton system and it took them 4 weeks just to answer an email.

i like the hardware but their service, based on this experience, leaves much to be desired.

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Old 01-19-2010, 04:47 PM   #6 (permalink)
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it definitely looks like the loctite used got onto the plastic and cause the cracking, its all in them.
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Old 01-19-2010, 05:22 PM   #7 (permalink)
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There's no way loctite can cause the cracking, is there?! The loctite probably spread because of the water from snow melting after the cracks formed...maybe.
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Old 01-19-2010, 05:34 PM   #8 (permalink)
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loctite isn't compatible with a lot of plastics and causes them to become brittle. Some manufacturers will even void the warranty on a snowboard if they see loctite in the inserts
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Old 01-19-2010, 10:09 PM   #9 (permalink)
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Interesting...I never knew that. Strange that loctite comes on the bolts supplied by Rome for their bindings.
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Old 01-19-2010, 10:28 PM   #10 (permalink)
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Quote:
Originally Posted by DC5R View Post
There's no way loctite can cause the cracking, is there?! The loctite probably spread because of the water from snow melting after the cracks formed...maybe.
loctite eats plastic

that's why you're only supposed to use the tiniest drop possible, if anything at all
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