I have been riding the Northwave Snow Legend SL's I got new last year for 30 or so days now. They have been great so far. Super comfy, no outside signs of wear really, air sole etc...Today they decided to take a shit on me. I was tightening them up in the parking lot at Loveland to go to the Never Summer demo and as I pulled the left boots lower zone speed lace it snapped. I was able to use a lighter (didn't have a knife) and melt/cut it and tie some knots and make it still ride-able for the day. I had to cut it again then afterward to get it off. It looks pretty funny.
I found the flaw in the design though. The barrels that are the heel hold are just some metal hollow dowels basically. Well the part of the lace that passes over the edge is rubbing against it. It must have been wearing and just worked it's way through. The current models (All SL models) still have the barrels at the heel hold. The rest of the "lace holes" are all brass wheels that spin and are super sweet. Don't know why the heel one is just a chunk of hollow round metal with a 90 degree edge on it.
I will take some pics and post em up in a little bit after I take off all the layers lol.
Today they decided to take a shit on me. I was tightening them up in the parking lot at Loveland to go to the Never Summer demo and as I pulled the left boots lower zone speed lace it snapped.
At least they were fast to lace up until then. That's why I'm old school. I break laces on my dress and tennis shoes b4 they wear out. I've used quick lace boots before and they were cool. I just done trust them. I hate equipment failures.
That bites! Techs say that those speed lace things are the absolute worst to replace. I guess it's a huge pita and takes forever, while working with other people's stanky boots. Hopefully you're still under warranty, or have a really cool local shop to turn to.
Ok..Sorry for the delay in pics. I have had 2 older digi cams die lately. Just said fuck it and bought a Canon G11 today. These are sized down from 10mp and taken in auto mode as I have no clue how to work anything on this camera yet lol.
Don't mind the knots hehe. They snapped right there at the barrel. The lower zone goes from the barrel right to the lace lock and it's quite a harsh angle on the lace on the metal barrel. I looked at my other boot and they are definitely worn there too. I don't think the other boot would last long either. Oh well, had a fun day boot shopping today. Still have no clue what to get now, lol. On to the pics! [I will post seperate thread(s) about the demo but it was fantastic!!!)
I had the same problem with my Burton Moto boots. Fortunately I saw it fraying so I called customer service as a preemptive strike. They told me that the lower zone on my left foot isn't covered by the warranty because I am a goofy rider and I probably caused the tear by resting by board on the lace while riding the lift. After talking to the guy though he said it's not a big deal. They sent me out two pairs of replacements free of charge.
Contact a CSR for Northwave and see if they'll send out new laces. No reason the laces shouldn't last more than two seasons. I was contemplating picking up these boots next season, but if the design doesn't change (ie the barrels) or their CS sucks, I'll scratch them off my list.