I'm pleased with burton - Snowboarding Forum - Snowboard Enthusiast Forums
SnowboardingForum.com is the premier Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools Display Modes
Old 01-29-2009, 11:04 PM   #1 (permalink)
Senior Member
 
Catman's Avatar
 
Join Date: Mar 2008
Posts: 295
Default I'm pleased with burton

I sent my board in for warranty and they got it back to me overnight by 4:00pm.I sent in a 07 clash and got back 09 clash.I then took that and traded it for 09 green deuce which I like better so far.I also sent my freestyle bindings in for a broken base plate and they sent me back a set of customs all within 24 hours. I think that is awsome customer service.I know alot of you don't like burton and I'm not married to them either but I give props. when due.Oh I turned the board in on the on the last day of the warranty and they said no problem pretty cool

Last edited by Catman; 01-30-2009 at 07:07 PM.
Catman is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 01-29-2009, 11:14 PM   #2 (permalink)
Veteran Member
 
twin89's Avatar
 
Join Date: Jan 2009
Location: Long Beach, CA
Posts: 842
Default

wow that is pretty good so far as customer service, i didn't know that they replaced stuff with the current model. how come the stuff keeps breaking though lol.
twin89 is offline   Reply With Quote
Old 01-29-2009, 11:38 PM   #3 (permalink)
Senior Member
 
Catman's Avatar
 
Join Date: Mar 2008
Posts: 295
Default

the board had die cut letters in the base and a few of them started to fail. They swelled a bit and started letting water in. It happend fast within like a week.So for once I got lucky and was under warrantyThe bindings where 2 seasons old and the base just cracked at the front inside toe strap area.
Catman is offline   Reply With Quote
Old 01-30-2009, 12:44 AM   #4 (permalink)
Seedy J
Guest
 
Posts: n/a
Default

As much as I hate their attempts to force you to use their bindings on their boards, the customer service at their flagship store here is amazing compared to the other big board shops in the area.
  Reply With Quote
Old 01-30-2009, 02:03 AM   #5 (permalink)
Veteran Member
 
Triple8Sol's Avatar
 
Join Date: Nov 2008
Location: Seattle
Posts: 4,059
Blog Entries: 2
Default

No complaints about their customer service. They were helpful for me when I needed them. My complaint is how often I needed to contact them about broken shit.
__________________
15 NS Ripsaw . 14 NS Proto HD . 14 NS Cobra . 13 Gnu Space Case EC2 . 2013 Salomon Pow Snake
14 Now Drive . 13 Now IPO
14 Flow Hylite
Triple8Sol is offline   Reply With Quote
Old 01-30-2009, 10:30 AM   #6 (permalink)
MSchumacher
Guest
 
Posts: n/a
Default

I don't know why people give Burton so much crap. They started it all right?
  Reply With Quote
Old 01-30-2009, 10:45 AM   #7 (permalink)
Senior Member
 
bobepfd's Avatar
 
Join Date: Oct 2007
Location: Western NY
Posts: 455
Default

Burton lovers! We must burn them @ the stake!!!!11!!1!
bobepfd is offline   Reply With Quote
Old 01-30-2009, 10:50 AM   #8 (permalink)
-LIFETIME MEMBER-
 
sedition's Avatar
 
Join Date: Feb 2007
Location: Boston, MA
Posts: 2,745
Default

Oh, yay! I love these threads.
__________________
"Nancy Ninja Nabs Nefarious Nymph. Pays Price Per Pissed Pants!" -Flick

"Up, up, my people, let smoke and flame be our sign!"
-The White Rose Society


sedition is offline   Reply With Quote
Old 01-30-2009, 10:50 AM   #9 (permalink)
Member
 
Johnny T's Avatar
 
Join Date: Jan 2009
Location: VA
Posts: 60
Default

I had to send back a set of 2 yr old bindings after I broke a base plate. I received a brand new, current year set later that week. They are still in the box since I got a deal on some other bindings , but their customer service was excellent the whole way.
Johnny T is offline   Reply With Quote
Old 01-30-2009, 06:58 PM   #10 (permalink)
Senior Member
 
Catman's Avatar
 
Join Date: Mar 2008
Posts: 295
Default

Hey Johnny T, whereabouts in Charlotte do you live? I have family that lives in the Lake Norman area and I live just West of Asheville.
Catman is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 11:31 AM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2
VerticalSports
Baseball Forum Golf Forum Boxing Forum Snowmobile Forum
Basketball Forum Soccer Forum MMA Forum PWC Forum
Football Forum Cricket Forum Wrestling Forum ATV Forum
Hockey Forum Volleyball Forum Paintball Forum Snowboarding Forum
Tennis Forum Rugby Forums Lacrosse Forum Skiing Forums