they still gotta have someone in store driving sales, that's one thing from my own experience that i've seen.
If a rep is neglecting the account, the owners will take away their product placement, not-re-order as much and possibly drop them. There's no better way to sell then right in person.
While I agree with what you're saying, there's also a flip side to it, reps still serve their purpose of having an in-store presence to drive the sales. Not to mention how are "budding" companies going to get into new stores without some type of representation?
Anyway's I'm not dead set on this, just wanted some insight to my original questions from someone who is currently/or was a snowboard/ski rep.