BEWARE: DO NOT order from SIERRASNOWBOARDS.COM
I had ordered an brand new 153 Signal Omni from them a week ago and got this board at a steal of a deal!! Well When i had got my board from Sierra,opened it and what do you know? This brand new board had been ridden before i had even got to ride it!!!! SIERRA SNOWBOARD RIDES THE BOARD THEN RESELLS THEM!!!! The bottom base was all furry and dry in a bunch of spots with rusted out edges!!! So PISSED OFF! Then when i went to call them about it to let them know about the problem and spoke to a guy named eric, he ends up telling me that all the boards are like this and that the guys down at signal hand make all the boards and that they are all Stoners at signal and have no idea what they are doing down there at all, and then offers me a $20 gift card! Witch didnt fix anything! SO..... I called signal themselves down in california and talked to Mike down there and he was very shocked to hear this was going on and Did all he could to get me on a BRAND new OMNI 153. When Mike had called Sierra about the whole situation and tryed to ask them what was going on and they give him the run around and a bunch of BS answers like they didnt know what he was talking about!!! So mike ended up finding me another Omni from another company and overnighting the new board and fixed this problem that Sierra created! Signal is by far the best company in the snowboard industry that i have ever delt with next to stepchild and arbor snowboards!!! My board was supposed to come with tech specs,stickers,a poster and a made in california sticker on the bottom base( witch was how i had got the board from signal,BRAND NEW) but when i got the one board from Sierra that i had ordered it just came in a bag with nothing else but rusted edges and a scratched up bottom base from riding on rocks! Sierra You guys need to get you stuff together and stop using your products and selling them back to your consumers,This guy Eric that i spoke with offered me a $20 gift card for their mess up and stupidity on sending me already ridden $400 snowboard that i bought???? how does this fix the problem? He was going to leave me with a used board!! Really good service you guys are running i will never order another thing from you guys again!!! POOR POOR Service!!!! BEWARE DO NOT ORDER FROM SIERRA SNOWBOARDS!!!! WORST SITE EVER!!!
SIERRASNOWBOARDS.COM RIDES THE BOARDS THEN RESELLS THEM BACK TO PEOPLE!