Stepchild snowboards, no customer service - Snowboarding Forum

ETM · 11-04-2011, 09:12 PM

Hi stepchild, if you read this why dont you answer your emails. I bought one of your boards and have a legitimate question to ask you but you do not reply! Maybe your email is down, maybe you just dont give a fuck, I dont know but please answer my email about how to properly wax the base of my board with all the dimples in it.

WasatchMan · 11-04-2011, 09:17 PM

Quote:

Originally Posted by ETM

Hi stepchild, if you read this why dont you answer your emails. I bought one of your boards and have a legitimate question to ask you but you do not reply! Maybe your email is down, maybe you just dont give a fuck, I dont know but please answer my email about how to properly wax the base of my board with all the dimples in it.

Bingo.

Definitely the vibe they give off.

ETM · 11-04-2011, 09:24 PM

The bottom of my board looks like a fking golf ball and when I wax it my usual way I know its going to leave every little hole full of wax. The factory wax job does not look like that and I want to know how I am meant to get the correct wax finish. I emailed stepchild like 10 days ago and no reply.

Extremo · 11-05-2011, 09:12 AM

You wax it the same way you wax any other board. What do you are you going to dig the wax out of each dimple? Get over it. They're probably fed up with dumb questions.

snowklinger · 11-05-2011, 02:41 PM

Quote:

Originally Posted by Extremo

You wax it the same way you wax any other board. What do you are you going to dig the wax out of each dimple? Get over it. They're probably fed up with dumb questions.

qft

dont worry bro, lotsa new boards look like that.

but i recently inquired something from a company thru email, got a retarded answer so looked elsewhere (i had wanted to use sexwax and was looking for info on their product) and happily found saucer wax.

ETM · 11-05-2011, 08:44 PM

Quote:

Originally Posted by Extremo

You wax it the same way you wax any other board. What do you are you going to dig the wax out of each dimple? Get over it. They're probably fed up with dumb questions.

Well the factory wax job does not have wax in every dimple, I just want to know the method they use so I can do the same. Its not a dumb question. You clearly have no idea on how a business should be run and how important it is to keep your customers well informed, even if they are silly questions everyone has a right to ask about them.
Fuckwits like you should get back to facebook.

david_z · 11-05-2011, 09:07 PM

Search is your friend.

http://www.snowboardingforum.com/boa...turn-base.html

Extremo · 11-06-2011, 09:16 AM

Quote:

Originally Posted by ETM

Well the factory wax job does not have wax in every dimple, I just want to know the method they use so I can do the same. Its not a dumb question. You clearly have no idea on how a business should be run and how important it is to keep your customers well informed, even if they are silly questions everyone has a right to ask about them.
Fuckwits like you should get back to facebook.

Oh jesus. Yes there is a special machine that waxes this type of base. The patent is currently being disputed by NASA and has been pulled off the market. You are completely out of luck. You should do your research before you buy.

BurtonAvenger · 11-06-2011, 06:42 PM

Is this a fucking real question? Seriously shut the fuck up and go ride.

MistahTaki · 11-06-2011, 07:47 PM

Quote:

Originally Posted by ETM

Well the factory wax job does not have wax in every dimple, I just want to know the method they use so I can do the same. Its not a dumb question. You clearly have no idea on how a business should be run and how important it is to keep your customers well informed, even if they are silly questions everyone has a right to ask about them.
Fuckwits like you should get back to facebook.

Listen to this guy's advise! That is the reason why tobacco companies and mcdonalds are multi billion dollar corporations!

11-04-2011, 09:12 PM	#1 (permalink)
ETM Veteran Member Join Date: Aug 2009 Location: Hokkaido in my mind Posts: 1,392	Stepchild snowboards, no customer service Hi stepchild, if you read this why dont you answer your emails. I bought one of your boards and have a legitimate question to ask you but you do not reply! Maybe your email is down, maybe you just dont give a fuck, I dont know but please answer my email about how to properly wax the base of my board with all the dimples in it.

11-05-2011, 09:07 PM	#7 (permalink)
david_z Official SBF Blogger Join Date: Dec 2009 Location: Detroit suburbs Posts: 3,032 Blog Entries: 5	Search is your friend. http://www.snowboardingforum.com/boa...turn-base.html __________________ Repping the world's smallest mountains... Mt. Holly - 12 Pine Knob - 9 Alpine Valley - 2 Vail - 4 Breckenridge - 3 Crystal Mountain (MI) - 3 Hawk Island Snow Park - 5 Caberfae Peaks - 1 Boyne Mountain - 1 aGNARchy: no rules, just gnar!

11-06-2011, 06:42 PM	#9 (permalink)
BurtonAvenger Veteran Member Join Date: Aug 2007 Location: Mountains Posts: 8,168	Is this a fucking real question? Seriously shut the fuck up and go ride. __________________ Angry Snowboarder Because someone has to call it how they see it!

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11-04-2011, 09:24 PM	#3 (permalink)
ETM Veteran Member Join Date: Aug 2009 Location: Hokkaido in my mind Posts: 1,392	The bottom of my board looks like a fking golf ball and when I wax it my usual way I know its going to leave every little hole full of wax. The factory wax job does not look like that and I want to know how I am meant to get the correct wax finish. I emailed stepchild like 10 days ago and no reply.

11-05-2011, 09:12 AM	#4 (permalink)
Extremo -LIFETIME MEMBER- Join Date: Nov 2008 Location: NH Posts: 3,121	You wax it the same way you wax any other board. What do you are you going to dig the wax out of each dimple? Get over it. They're probably fed up with dumb questions.