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Bunk business???

2K views 15 replies 12 participants last post by  tdn 
#1 ·
So in an effort to get new boots for this winter I've gone to two shops and tried on 10-15 pairs of boots and the ones that I like the best I got from a small chain. 2013 button ruler restricted. After buyin these for 240 I went to another locally owned shop that also does dive equip for summer. They had. Huge sale going on(the only one they do all year and it only lasts two days) I found another pair of button rulers I liked in a different color scheme. I bought them for 179 (10 percent off) regularly 199?

After getting both boots home and tryin them on I realize that they were from different years, even though the local store told me they were this years model, they were the '12s. I didn't like them as much, and we're about a 3oz difference in weight. I returned them to the store and swapped them for smith I/os that I like for 175 and a chesty for my go pro. I didn't see a price on the chesty but I assumed it would be the same as I had seen it everywhere else, no more than 35. They were actually 40 and then I got home and received a phone call from the salesman and he tells me that I wasn't charged enough. So I have to return to the store again and pay them 20 dollars more because he forgot about the discount on the boots.

I am thinking about just returning it and taking my business elsewhere. It seems like most places are selling everything listed for a lot cheaper. If not online but in town anyways, would I be a dick for telling them to piss off and just return it all and get it cheaper somewhere else??
 
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#2 ·
Are you kidding? If they rang up the transaction and sent you out the door then it's their fault they didn't charge enough. Who the hell calls a customer to come back in and pay more money for a transaction that already took place. If that guy called me and told me that I'd go absolutely ape shit on him.... Oh man, makes me mad just thinking about it. Don't go back ever and if they call again tell him to go f#*k himself.
 
#3 ·
Tell them you will come back to pay the $20 but they have to cover the gas for your car and your standard hourly rate of pay for your time including travel time.
 
#5 ·
Haha. This.


Do they think you're loaded with money? Because he does have a point, gas is not cheap. So not only are you considering giving them 20$ but you're losing out because you're wasting gas. For you to go back and return all of it is ridiculous and start all over is too much man. If I were you, avoid shopping from that place and just keep your gear and do not pay them the extra 20$.


Just because someone wasn't doing their job right, doesn't mean you should be the one losing out on it.
 
#6 ·
So.. you returned the original ones you got for 240? Or the ones that were 179? Which pair were 2012s? The ones for 179? Maybe my reading comprehension is lacking tonight, but your story isn't exactly clear to me.

Also, screw the store for telling you to come back and pay more. They screwed up, they need to eat the loss. Unless you want to just return the items for a full refund, then do so, but no way in hell should you go back and pay more, you are morally and legally in the clear. A store that made a mistake in my favor, then asks me to come back, would never see my business again. I say this as a guy who's managed several places, and I would never ask a customer to make up for a mistake I or an employee has made.
 
#9 ·
The place is called 'neptune ski and dive' and is located in Nashville tn.

I Personally have no ties with them. I think everything they have is at least a year or two old, and they overcharge like crazy. I was on the fence before, but now I realize I'm not being a dick for not wanting to go back.

I kept the $240 ruler restricted (bought at sun and ski sport) and swapped the 2012 $179 rulers for the i/os and a chesty strap. I paid an extra 16 dollars for the swap. After leaving they called and asked if I could give them my card info over the phone to fix the $20 error, or if I could come in and do it. My thought was to return it and tell them to fuck off.
 
#8 ·
I always tell people "I make 10 bucks an hour (just for example) at work, you can't AFFORD the value of my off time."

Imagine u could be riding instead of dealing with them lol.

Hell even internet porn or taking a poop is more worthwhile.
 
#13 · (Edited)
the consensus is rather obvious....

HOWEVER - most of the posters on here are partially wrong. When you enter into a sales agreement, depending on the state too, you agree to pay the rate that is agreed upon. If you had a verbal commitment, or the product was clearly labeled with a price, and the price that was charged is lower than what was 'agreed' upon, then you ARE legally liable to pay them.

They have the option to take you to small claims court, in some locations - charge your debit/credit card, and if they so choose - sue for 'damages'.

now, you have to realize that these laws are in place for $.01 - 9,999,999 priced items. So while it may sound crazy for a $250 transaction, a $10k transaction where the profit margins are VERY slim, would entice a retailer to recoup their losses.

For example, many many retail items are sold with a profit margin of less than 50%. Usually accessories are the only items that are around the 50% margin, and thus they push those items heavily. Hell, Best buy endures because they sell alot of VERY overpriced accessories for example, while their tv markups are about 3-20% on average. Better yet, take all the stuff back and ask for your money back completely. Buy everything online or support another store. Don't make a scene as , it's a small world and you never know when you will need to work with someone from that location or, need something from that place desperately for example.

The burden of proof is on the party attempting to recoup their loss , keep in mind.

If you signed an invoice for example, showing the price as say $250, you received a copy and they kept a copy; however, they only charged you $150 - it's well within their rights to charge you the other $100. It's up to you if you want to chalk it up to it was a human mistake by a human being, and not some evil corporation playing games with you to get more money so they could light cigars with $100 bills.

In your case, for what they are asking, I would ask if it was a prank. There has to be more to this story that we are not hearing, I don't think the OP is being completely forthcoming on this; however, if he is - then the retailer asking for $20 more due to underpayment, is simply ON CRACK. Tell them to go pound salt.
 
#15 ·
Thats all fine and dandy but they would lose in court. It was not him that shorted them money rather the store giving him the boots for that discount. It was there error not his and he payed the price in full. Its a breech of trust to try to extort more money after the sale. Also all the facts back him up, not them. Its his word vs. theirs and the commitment was done when he paid their price at the store. The owner is just being greedy and a dick.
 
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