Do NOT buy from GetBoards.com - Snowboarding Forum - Snowboard Enthusiast Forums
User Tag List

 
LinkBack Thread Tools Display Modes
post #1 of 8 (permalink) Old 11-13-2012, 08:33 PM Thread Starter
tdn
-LIFETIME MEMBER-
 
Join Date: Dec 2010
Location: Boston Suburbs
Posts: 391
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Do NOT buy from GetBoards.com

I'm sure some of you already know this. I did a quick google search and found tons of complaints. I wish I did this before spending money there.

I bought something from them in October. Turns out they didn't have what I ordered in stock but they still charged me, then they tell me I can pick out something else.. I decline, and insist on a refund (they didn't offer to give one). They agree to a refund, they said it takes 7-10 business days, which is ridiculous that I have to wait 2 weeks for my own money - almost every good shop takes roughly 2 days. Anyway, we're approaching week 4 now and they're not answering my emails. I'm giving them a call in the morning then calling my bank.

My issue isn't as bad as a lot of the other complaints, but it's still very aggravating dealing with these people. I'm not asking for advice, just simply giving people a heads up. If you do a search you can find all kinds of complaints about them dating pretty far back, ranging from damaging equipment intentionally to sending out used gear. Sucks for me that I didn't check them out before buying from them.
tdn is offline  
Sponsored Links
Advertisement
 
post #2 of 8 (permalink) Old 11-13-2012, 09:14 PM
-LIFETIME MEMBER-
 
Sassicaia's Avatar
 
Join Date: Jan 2012
Posts: 616
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by tdn View Post
I'm sure some of you already know this. I did a quick google search and found tons of complaints. I wish I did this before spending money there.

I bought something from them in October. Turns out they didn't have what I ordered in stock but they still charged me, then they tell me I can pick out something else.. I decline, and insist on a refund (they didn't offer to give one). They agree to a refund, they said it takes 7-10 business days, which is ridiculous that I have to wait 2 weeks for my own money - almost every good shop takes roughly 2 days. Anyway, we're approaching week 4 now and they're not answering my emails. I'm giving them a call in the morning then calling my bank.

My issue isn't as bad as a lot of the other complaints, but it's still very aggravating dealing with these people. I'm not asking for advice, just simply giving people a heads up. If you do a search you can find all kinds of complaints about them dating pretty far back, ranging from damaging equipment intentionally to sending out used gear. Sucks for me that I didn't check them out before buying from them.
call you cc company.
Sassicaia is offline  
post #3 of 8 (permalink) Old 11-13-2012, 09:48 PM
Senior Member
 
davidj's Avatar
 
Join Date: May 2011
Posts: 498
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 4 Post(s)
Blog Entries: 2
Quote:
Originally Posted by Sassicaia View Post
call you cc company.
^^^ this.....

Due to the rising cost of ammo, do not expect a warning shot! Sorry for the inconvenience.
davidj is offline  
post #4 of 8 (permalink) Old 11-13-2012, 10:12 PM
Senior Member
 
Join Date: Apr 2011
Posts: 206
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Think OP used his debt not CC, thus why he is calling his bank

In the future use your CC and watch them bitch slap sites like this with there lawyers.
jdmccright is offline  
post #5 of 8 (permalink) Old 11-13-2012, 10:17 PM
Veteran Member
 
Join Date: Nov 2011
Location: Seattle, WA
Posts: 1,283
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
burn that bitch down
bseracka is offline  
post #6 of 8 (permalink) Old 11-13-2012, 11:14 PM Thread Starter
tdn
-LIFETIME MEMBER-
 
Join Date: Dec 2010
Location: Boston Suburbs
Posts: 391
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by jdmccright View Post
Think OP used his debt not CC, thus why he is calling his bank

In the future use your CC and watch them bitch slap sites like this with there lawyers.
Yup. And yeah, I've had my CC company do charge backs before, it works great. I think when I ordered I just grabbed whatever card I had at the moment. My bank is also my CC provider and I'm told they're pretty good about situations like this too.
tdn is offline  
post #7 of 8 (permalink) Old 11-14-2012, 08:50 AM
Veteran Member
 
killclimbz's Avatar
 
Join Date: Aug 2007
Location: Front Range
Posts: 11,181
Mentioned: 5 Post(s)
Tagged: 0 Thread(s)
Quoted: 51 Post(s)
You should have called your bank as soon as they started pulling the "we'll let you pick out anything else" card. Fucking Tightboards did this same damn thing. It took an act of god for customer's to get their money back. We posted warnings about Tightboards and of course they got on and said they were changing things. I told them to prove it, and the same old shit continued. Then they got nasty. Threatening lawsuits and such. We kept hammering them and now they are out of business.

In addition to calling your bank, make sure you contact Visa/Mastercard directly and file a complaint with the county DA in Big Bear. Start lobbing shots over the bow now, don't fuck around. If they are legit, they will take care of this quickly. Judging by your problems, they are probably not legit so get mean with them.
killclimbz is offline  
post #8 of 8 (permalink) Old 12-11-2012, 09:20 PM Thread Starter
tdn
-LIFETIME MEMBER-
 
Join Date: Dec 2010
Location: Boston Suburbs
Posts: 391
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
^ Didn't see your post until now, but I still used your advice. When you say "we", if you mean the forum, then that's awesome.

I figured it's only fair that I updated this thread. I finally got my money back. Despite that fact, I would still recommend staying away from this company.
tdn is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Snowboarding Forum - Snowboard Enthusiast Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
Powered by vBadvanced CMPS v3.2.3
For the best viewing experience please update your browser to Google Chrome