Was having a great day at mammoth - Bluebird day after a ton of snow this weekend. Was going down a narrow pass (roadrunner for those that know) almost to the end where it opens up, when a person tries to pass and while trying yo avoid a collision, I swerved and hit the front of my board on a rock! Wtf!
I got up and made sure the guy was ok (he also fell), looked down at ny board and saw this. I rode it down and it felt ok but obviously that's a big ding.
They do cover defects though. Might be worth a try.
totally! just go out there and blatantly lie and look like you are a defect of a human.. did you look at the picture at all?.. anyone in there right mind would look at that and tell ya to go eat a bag of you know whats if you claimed "defect"
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So Ale damaged a splitboard similar to that a few years ago. He went to the shop and the asked them what they could do. The repair guy smiled and said he had just the thing to fix it up. Went into the back, came back with a beer, handed it to Ale and said "Sorry man you're board is done".
Pretty much the same here. Ouch. I would contact the manufacturer. Most do understand what this means and have some empathy for their customers. They may just hook you up with a deal on a new deck. Which is about the best you can hope for in this situation.
Where did you buy it? If you bought it form dogfunk.com or backcountry.com, they have a lifetime return policy that allows you to return the item if you're not satisfied. If you bought it online, check the website's return policy and try to return it.
Sorry about your board. Hope you get it sorted soon.