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Old 01-08-2013, 10:47 PM   #21 (permalink)
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They will black list you if you do that. Not really a good idea.
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Old 01-08-2013, 11:02 PM   #22 (permalink)
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never really thought about that, but it sounds like you guys are right. i wouldn't think they'd do it if they felt they couldn't make it work.

a buddy of mine took a guess and thought that if dogfunk felt they couldn't resell the returned boards/boots/bindings that they'd offer them as rental packages to local shops/resorts, since out-of-the-box quality isn't of premium concern in that space.

speaking of reselling, i wonder about those people who say, take it out on the snow for a few days, decide they don't like it, and return it. basically, they take advantage of the policy to try out gear they're unsure of, but don't abuse it to the tune of a whole season. i've never ordered from them but do they try to resell these boards as "used"?
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Old 01-09-2013, 02:24 AM   #23 (permalink)
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It's called geartrade.com when seller is backcountry. Same warehouse
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Old 01-09-2013, 08:52 AM   #24 (permalink)
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Last night at REI I had to watch some guy try to return some very old Chaco sandals after his dog had chewed through the straps. The REI employees were trying to explain that the satisfaction guarantee does not cover destruction from his dog, but he was trying his hardest to convince them that it should. It was uncomfortable to watch.
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Old 01-12-2013, 12:17 AM   #25 (permalink)
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dont be an asshat and abuse their policy. I purposely try to buy everything from them so that if I get a thread that pulls out in year two on my pants, while I'm out of warranty dogfunk will help me out.

So far so good. Everything I've gotten from them is stellar
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