EVO is the absolute worst major online snowboard retailer - Page 3 - Snowboarding Forum

IS3_FTW · 02-22-2013, 09:02 PM

Quote:

Originally Posted by RockSteady

But hey you guys WIN, I SUCK< EVO RULEZ, no sweat off my nutz.

Dont feel like we are defending EVO. We are not defending them and trying to prove you wrong. We are just trying to understand more, with the lack of info given in the 1st post. Without all the info, we come to our own conclusion. Therefore, we assume that you dont know what your talking about. Which now, we just made an Ass U Me

RockSteady · 02-22-2013, 09:07 PM

[QUOTE= We are not defending them and trying to prove you wrong. [/QUOTE]

I guess we'll just have to agree to disagree on that. haha, you guys are just haters, I don't think you guys love evo, I just think you hate me but I love haters, so were all good

Sincraft · 02-22-2013, 10:55 PM

Quote:

Originally Posted by RockSteady

They told me that a board had mag, when I said I couldn't find any description of it having mag, they insisted that it did... they lied, it got here and there was no mag
They told me DC boots had the same shrinkage and as small a foot print as Burtons...Another lie...
This was multiple people who verified these things and I just ended up with one big hassle trying to get them to fix their mistakes.

Look I really am happy some people had a good experience, I don't wish anyone other than a great experience...just putting my thoughts out their that I got treated like crap and I'm a obviously a bit frustrated with it all and will never be buying anything from evo again regardless of how good their sales are.

why is it that all kids today think that any company with recognition is suddenly evil, and employs only evil people?

I mean, yea there are some companies that - through some tricky wordy and over time , they build up tricky sales tactics.. but, if you do your research no adays you should be fine. It's not like even 10!!! years ago that you COULD NOT research a company all that easily.

As far as the stuff you ordered. Come on man. I doubt the evo people intentionally lied to you. They probbaly said the burton boots SHOULD have the same footprint.

Half of those people there have no idea what the hell they are talking about...
half of the people at MOST shops have NO idea what they are talking about...

my local shop is rather well known, their ads are plastered all over including some televised competitions.

You know what? Most of the people there know nothing...

Is this board good for all mountain? Answer: all of our boards are good for all mountain. UH, like this board that says STRICTLY for parkrats?

gotta do your own research today. People dont get paid enough to really specialize in these products. The products are sold WAY too cheap for that. Even if they pay '.......ok.........' bottom line is, people dont really want to try anymore until they are in the upper rungs of business. Everyone thinks they are special and everything is beneath them. So why try until they hit 'where tey should be'

Just research your stuff next time. You could have easily googled the products you bought elsewhere first...

and buying boots online is a fools gamble....

RockSteady · 02-23-2013, 01:02 AM

Quote:

Originally Posted by Sincraft

why is it that all kids today think that any company with recognition is suddenly evil, and employs only evil people?

I mean, yea there are some companies that - through some tricky wordy and over time , they build up tricky sales tactics.. but, if you do your research no adays you should be fine. It's not like even 10!!! years ago that you COULD NOT research a company all that easily.

As far as the stuff you ordered. Come on man. I doubt the evo people intentionally lied to you. They probbaly said the burton boots SHOULD have the same footprint.

Half of those people there have no idea what the hell they are talking about...
half of the people at MOST shops have NO idea what they are talking about...

my local shop is rather well known, their ads are plastered all over including some televised competitions.

You know what? Most of the people there know nothing...

Is this board good for all mountain? Answer: all of our boards are good for all mountain. UH, like this board that says STRICTLY for parkrats?

gotta do your own research today. People dont get paid enough to really specialize in these products. The products are sold WAY too cheap for that. Even if they pay '.......ok.........' bottom line is, people dont really want to try anymore until they are in the upper rungs of business. Everyone thinks they are special and everything is beneath them. So why try until they hit 'where tey should be'

Just research your stuff next time. You could have easily googled the products you bought elsewhere first...

and buying boots online is a fools gamble....

Your such a mix of ingnorance and arrogance man, it's funny as hell, read more of the thread next time genius. I'm also willing to bet my bottom dollar I'm older than you little boy.

Triple8Sol · 02-23-2013, 01:34 AM

This thread sucks. Basically just complaining about an inconvenient experience. Nothing shady happened, nobody dropped the ball, it just took a phone call/email or two to get it resolved to everyone's satisfaction. Sounds like it was handled just fine, even if not above and beyond in this instance. Move on.

jdang307 · 02-23-2013, 02:54 AM

Bought many times from Evo. Returned a few things. No problemo here.

Robisten8 · 02-23-2013, 06:30 AM

First off for those of you stating purchase local, realize that not everyone lives in an area with stores that keep a large selection of snowboard gear. I live in Texas as well. EVO has such sweet deals at times and a great return policy that it's hands down worth the chance to try a boot from them and have the protection of their return policy. I purchased a set of boots from EVO for my wife, but they didn't fit well so I immediately initiated a return. The return shipment was still on the way to them when I found a pair of bindings I'd been looking for on their site. They were the lowest price around, so I contacted them via phone. They checked the other online retailer for price and availability and then placed the order for me (with price match plus 5%) for those bindings with the refund credit I was going to get from the boot return. Best of all, my bindings were shipped before they even received the boot return.

I'd say that customer service is above and beyond what any other retailer will do in that same situation.

EVO has a customer for life on this end.

cmo · 02-23-2013, 08:29 AM

Ordered from EVO several times w/ no issue. Even when they shipped the wrong item they corrected it w/in a couple minute phone call and sent me a label to return and even offered me a discount to make up for it.

I'm not sure why you think they should pay to ship back the exact products you ordered unless I'm misunderstanding something here. Seems like standard return policy. Sounds easily avoidable if you actually researched the items you were buying yourself beforehand and not depended on somebody else. You are posting on a forum that has sections dedicated for those types of questions....

RockSteady · 02-23-2013, 12:33 PM

You know what guys I see the light now, THANKYOU

I was lost now I'm found. I was wrong. Evo treated me like royalty. Best company in the industry. My bad, please forgive me, especially coincidentally all the evo family from Washington that might even work there...It was very stupid of my to post about my experience. You guys have more than proved I'm just an A-hole looking for attention and I appreciate that. MUCH LOVE

Good thing I'm still rich, I still live in the nicest city in NV and I still don't work and I still get to go ride everyday...so have fun today, I'll be at squaw thinking about all you haters

crash77 · 02-23-2013, 12:41 PM

Quote:

Originally Posted by RockSteady

Good thing I'm still rich, I still live in the nicest city in NV and I still don't work and I still get to go ride everyday...so have fun today, I'll be at squaw thinking about all you haters

For you to have all of this going for you in life...WHY?

Opinions are just that. Have fun today man!

02-23-2013, 01:34 AM	#25 (permalink)
Triple8Sol Veteran Member Join Date: Nov 2008 Location: Seattle Posts: 3,686 Blog Entries: 1	This thread sucks. Basically just complaining about an inconvenient experience. Nothing shady happened, nobody dropped the ball, it just took a phone call/email or two to get it resolved to everyone's satisfaction. Sounds like it was handled just fine, even if not above and beyond in this instance. Move on. __________________ 14 NeverSummer Proto HD . 13 Never Summer Cobra . 12 Gnu Rider's Choice C2PTX 14 Now Drive . 13 Now IPO 13 NB x 686 580

02-23-2013, 06:30 AM	#27 (permalink)
Robisten8 Junior Member Join Date: Dec 2012 Posts: 19	First off for those of you stating purchase local, realize that not everyone lives in an area with stores that keep a large selection of snowboard gear. I live in Texas as well. EVO has such sweet deals at times and a great return policy that it's hands down worth the chance to try a boot from them and have the protection of their return policy. I purchased a set of boots from EVO for my wife, but they didn't fit well so I immediately initiated a return. The return shipment was still on the way to them when I found a pair of bindings I'd been looking for on their site. They were the lowest price around, so I contacted them via phone. They checked the other online retailer for price and availability and then placed the order for me (with price match plus 5%) for those bindings with the refund credit I was going to get from the boot return. Best of all, my bindings were shipped before they even received the boot return. I'd say that customer service is above and beyond what any other retailer will do in that same situation. EVO has a customer for life on this end. Last edited by Robisten8; 02-23-2013 at 06:32 AM.

02-23-2013, 12:33 PM	#29 (permalink)
RockSteady Banned Join Date: Jan 2013 Location: Incline Village NV Posts: 195	You know what guys I see the light now, THANKYOU I was lost now I'm found. I was wrong. Evo treated me like royalty. Best company in the industry. My bad, please forgive me, especially coincidentally all the evo family from Washington that might even work there...It was very stupid of my to post about my experience. You guys have more than proved I'm just an A-hole looking for attention and I appreciate that. MUCH LOVE Good thing I'm still rich, I still live in the nicest city in NV and I still don't work and I still get to go ride everyday...so have fun today, I'll be at squaw thinking about all you haters Last edited by RockSteady; 02-23-2013 at 12:35 PM.

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02-22-2013, 09:07 PM	#22 (permalink)
RockSteady Banned Join Date: Jan 2013 Location: Incline Village NV Posts: 195	[QUOTE= We are not defending them and trying to prove you wrong. [/QUOTE] I guess we'll just have to agree to disagree on that. haha, you guys are just haters, I don't think you guys love evo, I just think you hate me but I love haters, so were all good

02-23-2013, 02:54 AM	#26 (permalink)
jdang307 Veteran Member Join Date: Feb 2011 Posts: 2,063	Bought many times from Evo. Returned a few things. No problemo here.

02-23-2013, 08:29 AM	#28 (permalink)
cmo Member Join Date: Jan 2010 Location: MD Posts: 67	Ordered from EVO several times w/ no issue. Even when they shipped the wrong item they corrected it w/in a couple minute phone call and sent me a label to return and even offered me a discount to make up for it. I'm not sure why you think they should pay to ship back the exact products you ordered unless I'm misunderstanding something here. Seems like standard return policy. Sounds easily avoidable if you actually researched the items you were buying yourself beforehand and not depended on somebody else. You are posting on a forum that has sections dedicated for those types of questions....