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Discussion Starter #1 (Edited)
I just took my first trip of the year to Snowshoe, WV on my new Nitro Team Gullwing 155. The board was awsome the first couple days on the slushy runs, super fast and responsive, medium flex, and pretty stable. Hybrid camber rocker combo was all I hoped. Then it started snowing! It snowed about a foot of fresh powder before I hit the slopes on the 4th day. I started the day without a single nick on my board. I rode for a couple hours before I looked down on the lift and my top sheet at the tip and tail had began chipping away, it wasn't long before I had a big gash in the top sheet! Has anybody else had quality issues with Nitro? What about Customer service issues? I'm almost afraid to take the board on my next trip. Obviously the more moisture between the top sheet and base the further the damage will go. I'm not really an agressive rider or jib junkie, so the destruction is really surprising.
 

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Discussion Starter #4
yeah genius, Im pretty sure that running into shit is a good reason for chipping, but I didn't hit anything. I wouldn't be bitching if I had destroyed the board myself, that's part of everyday snowboarding.
 

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Everyday snowboarding in West Virginia can be rocky, and tons of sharks, and tons of little damage, you can fix it. BTW....sorry man, be more careful, or ride out west. Vibes for the south east coasters, north east is getting hammered this year.
 

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Discussion Starter #6
Everyday snowboarding in West Virginia can be rocky, and tons of sharks, and tons of little damage, you can fix it. BTW....sorry man, be more careful, or ride out west. Vibes for the south east coasters, north east is getting hammered this year.
Thanks man, wish I could just fly out to alaska or canada! Yeah, it can definately be crappy out there, but I took my Ride board out there the last 3 years and never saw anything like the damage to my new board. I'm really hoping in a manufacturer defect. waiting on Nitro to contact me back.
 

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If you honestly didn't hit anything, which is unlikely and Nitro will be able to tell, then the topsheet should not peel that fast or aggressively. Warranty.

If you did nick things, get it fixed and go.
 

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Peeling can happen without hitting anything, since that has everything to do with the bonding material and its possible application in the factory. Chipping usually occurs upon contact with something. Maybe pictures would help.
As for nitro, i owned one years ago and had no problems with it but i am told they take care of their customers, so you shoul contact them asap.
 

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My Nitro is built is like a tank. It takes some serious abuse and keeps on shredding. Credit to Nitro for making it hard for me to have a rational reason to replace my board. :laugh:
 

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the Arbor we tested took some damage to the top sheet from all the ice and very hard packed conditions we have here. I was a bit surprised to see 3 1/8" strips peeled back about 1/4" on the very tip. We didn't take the board to the park and stayed on the groomers. SO it can happen without "hitting shit"
 

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Nitro is very solid when it comes to warranty. Post up some pics and the users here will give you an idea as to whether or not this would likely qualify. The most common causes of topsheet chipping are not riding, but rather transport damage and the edges of other boards/skis in the lift lines and on the lift. Unfortunately, edge to deck contact will damage any board.
 

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yeah genius, Im pretty sure that running into shit is a good reason for chipping, but I didn't hit anything. I wouldn't be bitching if I had destroyed the board myself, that's part of everyday snowboarding.
Gee fresh snow unable to see what's underneath yeah you hit stuff or someone clanked you in the lift line. Don't be such a baby. Fucking this generation of riders is the biggest bunch of pussies for warranty claim. UGH I broke my strap from stepping on it blame the company, ugh I was riding pow and got some chips warranty, Ugh I hit a tree and embedded a 5 inch stake of wood in the base warranty. Shit happens when you get radical.
 

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my nitro was also a tank. i dropped it in the parking lot and it just put a little nick in it. oops. i'd have to go with either you hit some stuff, or it's a manufacturing defect. no reason it should take damage so easily. but either way. some damage just give your board some character :thumbsup:
 
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