[dopeythatme]

Hello all,

I have a pair of 2011/2012 390 Boss's

I have had a few problems with them:

-my toe straps has opened up a few times while riding (not the latch but the other part of the strap thats is not suppose to open)

-the latch on my ankle strap has opened up while riding.

-the thing that can adjust the highback angle will turn while riding (which I have fixed by tightening it but it will turn causing my angle to shit while riding)

Has anyone else had these problems or am I doing something really wrong??

I have only used them about 6 times so far. I got them the start of this season.



Thanks

 

[MarshallV82]

I bought some in 2012, they just collect dust now. They're good bindings when they are not falling apart.. haha. I like my Cartels way better.


Call Rome though, they have badass customer service compared to most companies you deal with. get some pictures and document your problems. They will hook you up!

 

[lonerider]

Hello all,

I have a pair of 2011/2012 390 Boss's

I have had a few problems with them:

-my toe straps has opened up a few times while riding (not the latch but the other part of the strap thats is not suppose to open)

-the latch on my ankle strap has opened up while riding.

-the thing that can adjust the highback angle will turn while riding (which I have fixed by tightening it but it will turn causing my angle to shit while riding)

Has anyone else had these problems or am I doing something really wrong??

I have only used them about 6 times so far. I got them the start of this season.



Thanks

I had I think the same model (blue/white) Rome 390.

1. The toestrap would flip off, I think this was because it never fit my boot correctly and less because it was loosening.
2. Yes the forward lean adjuster on the highback occasionally turn unless I tighten it.
3. My boot would occasionally ride up on the outer ridge of the binding by the lateral toestrap.

In the end, I traded them in for a pair of Burton CO2 that were on hyper-discount and I like those a lot better.

 

[dopeythatme]

I had I think the same model (blue/white) Rome 390.

1. The toestrap would flip off, I think this was because it never fit my boot correctly and less because it was loosening.
2. Yes the forward lean adjuster on the highback occasionally turn unless I tighten it.
3. My boot would occasionally ride up on the outer ridge of the binding by the lateral toestrap.

In the end, I traded them in for a pair of Burton CO2 that were on hyper-discount and I like those a lot better.

Did you try contacting the Rome and telling them this problem?


And its not that it would flip off.
The strap disengages its self while riding.

 

[lonerider]

Did you try contacting the Rome and telling them this problem?

And its not that it would flip off.
The strap disengages its self while riding.

I never had an issue with the strap itself disengaging like you - hence I never called them about it.

 

[dopeythatme]

I bought some in 2012, they just collect dust now. They're good bindings when they are not falling apart.. haha. I like my Cartels way better.


Call Rome though, they have badass customer service compared to most companies you deal with. get some pictures and document your problems. They will hook you up!

I want to call them and be like "these bindings are falling apart, I'm afraid to use them now and had to use my old burton mission because I have fallen out of them several times."

 

[tdn]

I had the same problem with the static side popping off and releasing my feet. This happened while landing from a jump, scared the shit out of me upon landing and could have been very serious. I still get worried when going off a jump, I suppose I shouldn't risk it... I had both feet pop out on a flat 180, literally on my first or second run on the bindings. It's happened about 7 times now. I can go weeks without a problem, then have it occur a few times in one week. I've been super careful, my buddies and eye kept a close eye and there's nothing catching onto the latch. We're very certain the latches have been popping upon landings.

Make sure you contact Rome. I told them about the issue and they told me they never heard of that problem.. but when I did some searching I was able to find plenty of people with the same issue.

I eventually lost one of my straps (the most problematic side), which Carl replaced. I had white 390's with a white buckle, he sent me black straps with black buckle.. which lowers the value of the bindings for when I sell them. Not a huge deal, but it would of been nice if he at least tried matching it with what I had. I spoke to someone else at Rome who said they always try matching... so I'm not sure what happened then.

Anyway, I had another issue with my foot bed that I was willing to pay to fix, it wasn't a warranty issue and a fault of a friend of mine, but the guy on the phone told me to contact Carl anyway. So I sent him an email and he hasn't gotten back to me since.

Rome seems like a good group of guys, but I think this might be my last product from them. I'm just hoping my other strap doesn't randomly pop open.

Sorry about the rant.. my point was to contact Carl about the issue of your bindings popping, because I believe it was him who said he never heard of the issue.

 

[dopeythatme]

I had the same problem with the static side popping off and releasing my feet. This happened while landing from a jump, scared the shit out of me upon landing and could have been very serious. I still get worried when going off a jump, I suppose I shouldn't risk it... I had both feet pop out on a flat 180, literally on my first or second run on the bindings. It's happened about 7 times now. I can go weeks without a problem, then have it occur a few times in one week. I've been super careful, my buddies and eye kept a close eye and there's nothing catching onto the latch. We're very certain the latches have been popping upon landings.

Make sure you contact Rome. I told them about the issue and they told me they never heard of that problem.. but when I did some searching I was able to find plenty of people with the same issue.

I eventually lost one of my straps (the most problematic side), which Carl replaced. I had white 390's with a white buckle, he sent me black straps with black buckle.. which lowers the value of the bindings for when I sell them. Not a huge deal, but it would of been nice if he at least tried matching it with what I had. I spoke to someone else at Rome who said they always try matching... so I'm not sure what happened then.

Anyway, I had another issue with my foot bed that I was willing to pay to fix, it wasn't a warranty issue and a fault of a friend of mine, but the guy on the phone told me to contact Carl anyway. So I sent him an email and he hasn't gotten back to me since.

Rome seems like a good group of guys, but I think this might be my last product from them. I'm just hoping my other strap doesn't randomly pop open.

Sorry about the rant.. my point was to contact Carl about the issue of your bindings popping, because I believe it was him who said he never heard of the issue.

please send me his email. I will contact them. they are sending me a new tor strap but still I amvery annoyed.

 

[Leo]

There'a a thread of mine somewhere describing these exact problems and then my resolution to said problems... I'll summarize here:

Toe Strap issue - Make sure you put the ladders in the backmost slots

Ankle ratchets - After you strap in, make sure you slap the release tab down to ensure that it is in full lock position... alternatively, you can contact Rome about sending you spare ankle ratchets. The ones they send you will be basic metal, but work better IMO.

Forward Lean - request new highbacks. I've had mine come loose a couple of times. I usually ride with my pants over the highbacks though so maybe that helps? :dunno:

Yes, Rome is littered with problems. But thanks to their customer service, I can continue to use mine without these issues anymore.

 

[tdn]

I don't know if this goes directly to him, but this is from what he's been contacting me.

[email protected]y.romesnowboards.com

 

[scotty100]

There'a a thread of mine somewhere describing these exact problems and then my resolution to said problems... I'll summarize here:

Toe Strap issue - Make sure you put the ladders in the backmost slots

Ankle ratchets - After you strap in, make sure you slap the release tab down to ensure that it is in full lock position... alternatively, you can contact Rome about sending you spare ankle ratchets. The ones they send you will be basic metal, but work better IMO.

Forward Lean - request new highbacks. I've had mine come loose a couple of times. I usually ride with my pants over the highbacks though so maybe that helps? :dunno:

Yes, Rome is littered with problems. But thanks to their customer service, I can continue to use mine without these issues anymore.

Yup, similar to my problems with a pair of 2012 Mobs. First run in them my ankle strap snapped off. Also, definitely make sure toe strap ladders in the furthest back slot. As for forward lean mechanism, I had them send me another after one of mine busted on my 2nd day in them, but it's a bad design and comes loose a lot when riding. I doubt I'll buy anymore Rome bindings. Good guys though. Can't fault their customer service and I like their boards.

 

[dopeythatme]

There'a a thread of mine somewhere describing these exact problems and then my resolution to said problems... I'll summarize here:

Toe Strap issue - Make sure you put the ladders in the backmost slots

Ankle ratchets - After you strap in, make sure you slap the release tab down to ensure that it is in full lock position... alternatively, you can contact Rome about sending you spare ankle ratchets. The ones they send you will be basic metal, but work better IMO.

Forward Lean - request new highbacks. I've had mine come loose a couple of times. I usually ride with my pants over the highbacks though so maybe that helps? :dunno:

Yes, Rome is littered with problems. But thanks to their customer service, I can continue to use mine without these issues anymore.

I'm sorry for the lack of terminology.

But what is the "ladder" part of the toe strap?
thanks

 

[que]

i have had an issue with the highback adjuster coming loose. it actually almost cost me a serious injury. i was hauling ass down a run and went to stop quickly on my heelside at the bottom but as i was trying to stop i couldnt get the board on the heel enough and caught a nasty toe edge due to basically having no highbacks. slammed on my chest extremely hard damaged something in my middle back. i couldnt turn my neck for 2 weeks. i tighten the locknut on it before each time out and it still comes loose. IM SUING!! :dizzy:

I also have to double check that the ratchets close after tightening the bindings. they have a tendency to not fold back down.

 

[dopeythatme]

i have had an issue with the highback adjuster coming loose. it actually almost cost me a serious injury. i was hauling ass down a run and went to stop quickly on my heelside at the bottom but as i was trying to stop i couldnt get the board on the heel enough and caught a nasty toe edge due to basically having no highbacks. slammed on my chest extremely hard damaged something in my middle back. i couldnt turn my neck for 2 weeks. i tighten the locknut on it before each time out and it still comes loose. IM SUING!! :dizzy:

I also have to double check that the ratchets close after tightening the bindings. they have a tendency to not fold back down.

Yep, it's horrible.

Have you contacted them yet?
If so, what did they say?

 

[scotty100]

The problem I have is actually tightening the screw at all in the forward lean adjuster...I think it's meant to be a set screw and therefore not easily accessed/tightened...it's also too short in length, just barely making contact with the second piece of the "tooless mechanism"...time to use something else Rome?

 

[que]

Yep, it's horrible.

Have you contacted them yet?
If so, what did they say?

no, im too lazy. i would rather risk my safety than make a phone call. i guess i have the capability of writing an electronic mail, but i digress. i will definitely be checking them frequently from now on. almost had another near death experience last weekend.

 

[que]

The problem I have is actually tightening the screw at all in the forward lean adjuster...I think it's meant to be a set screw and therefore not easily accessed/tightened...it's also too short in length, just barely making contact with the second piece of the "tooless mechanism"...time to use something else Rome?

yeah, something isnt working with that design.

 

[dopeythatme]

no, im too lazy. i would rather risk my safety than make a phone call. i guess i have the capability of writing an electronic mail, but i digress. i will definitely be checking them frequently from now on. almost had another near death experience last weekend.

Well good luck man.
I wish i new about this problem before I bought them.

Big mistake.

 

[NoOtherOptions]

i have had an issue with the highback adjuster coming loose. it actually almost cost me a serious injury. i was hauling ass down a run and went to stop quickly on my heelside at the bottom but as i was trying to stop i couldnt get the board on the heel enough and caught a nasty toe edge due to basically having no highbacks. slammed on my chest extremely hard damaged something in my middle back. i couldnt turn my neck for 2 weeks. i tighten the locknut on it before each time out and it still comes loose. IM SUING!! :dizzy:

I also have to double check that the ratchets close after tightening the bindings. they have a tendency to not fold back down.

You can heelside without a highback. How do you think Now IPO's work when they are ridden without highbacks? You should have been flexing your feet if your highbacks were having issues. That's a rider fault as much as it is the bindings fault.

I also don't quiet get what you are saying, did the highback snap off? Even if the adjuster wasn't working the highback isn't going to disappear it'll just default to a neutral position..looking at my highbacks on my 390s as we speak.

 

[que]

You can heelside without a highback. How do you think Now IPO's work when they are ridden without highbacks? You should have been flexing your feet if your highbacks were having issues. That's a rider fault as much as it is the bindings fault.

I also don't quiet get what you are saying, did the highback snap off? Even if the adjuster wasn't working the highback isn't going to disappear it'll just default to a neutral position..looking at my highbacks on my 390s as we speak.

I apologize for offending you in some way. Well going as fast as i was my feeble feet and tiny ankles dont have the strumph to rock my board onto its edge by itself. I needed the support of my highbacks because my boots are in the softer range also. Like i said, the high speed was a huge factor and otherwise i can handle a heelside stop.
Thanks for the attitude though guy.