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10,300 Posts
Their ladders dont snap, but they are softer. Hate to pull the whole Steve Jobs, you're doing It wrong and it's your fault our shit ain't working, but I have never had an issue with Ride or K2 ladders/ratchets. You're likely adding a twisting manor to your ratcheting motion causing only a portion of the teeth to engage the ladder, stripping it. Try to pay attention to how your pressuring it. Also, ask ride for new toe straps and the new new ratchets. They're on a pivot bar system that eliminates and twisting of the ratchet in its housing so you can't not engage the whole width of ladder rungs. They're dope.
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