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Discussion Starter · #1 ·
So on my 5th outing this season, the Targa toe strap base broke off. Is this replaceable? I've been kinda disappointed in their quality. Also have problems with the straps coming off in the middle of runs.





 

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Hey Moondoggy

Super sorry to hear about the broken strap on your Targas. We can definitely get you set up with replacements, no problem. Just head over to our warranty site at Rome Warranty and register your bindings. After that you can request replacement straps and we'll ship them directly to you. We'll get you back on the hill asap.

If there's anything else we can help you out with, feel free to hit us up via email at ridercouncil at romesnowboards dot com.

Shred on

Rome SDS
 

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That sucks man.

I've only had 3 days on mine so far. So far worst I've had is my back foot toe strap backing out during a run. Luckily it was on a green run. Was hoping it was just my fault but is that what you mean by coming loose?
 

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That sucks man.

I've only had 3 days on mine so far. So far worst I've had is my back foot toe strap backing out during a run. Luckily it was on a green run. Was hoping it was just my fault but is that what you mean by coming loose?
i have had that problem a few times. now i'm very careful to make sure that my heel is all the way back. i think that since the highback is very curved at the bottom it tricks me into thinking my heel is all the way back, when really it isn't.
 

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Hmm...that sucks. I bought Targas a month or so ago and I don't have any complaints (other than curiously fast color fading on the strap fabric...but that is no big deal). I've never had a strap come apart mid-run and certainly haven't had one fall apart!
 

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Rome has issues and that is undeniable. They have outstanding customer service, but that can only take you so far.

What bothers me most is the type of problems their bindings are rife with. They are all minor problems that should be easily resolved. It's not a case of a highback cracking or or chassis breaking in half. It's not major screws falling out. It's little things like toe strap ladders causing straps to fall off or break in this case. Forward lean adjustment knob unlocking. Paint chipping.

Rome's 390/Boss and Targa are outstanding bindings no doubt. However, the problems above ruin the experience.

I strongly advise anyone with Rome bindings to request replacement parts even if you don't have any problems right now.
 

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Rome has issues and that is undeniable. They have outstanding customer service, but that can only take you so far.

What bothers me most is the type of problems their bindings are rife with. They are all minor problems that should be easily resolved. It's not a case of a highback cracking or or chassis breaking in half. It's not major screws falling out. It's little things like toe strap ladders causing straps to fall off or break in this case. Forward lean adjustment knob unlocking. Paint chipping.

Rome's 390/Boss and Targa are outstanding bindings no doubt. However, the problems above ruin the experience.

I strongly advise anyone with Rome bindings to request replacement parts even if you don't have any problems right now.
Good idea. I'd hate to have to find out what I would do if this happened to me on the first run of a three day trip...
 

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i have had that problem a few times. now i'm very careful to make sure that my heel is all the way back. i think that since the highback is very curved at the bottom it tricks me into thinking my heel is all the way back, when really it isn't.
Yea, I'm hoping thats all it was. It was late in the day so I just figured my turns were sloppier because I was getting tired. Didn't even notice it til I got to the lift.
 

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i'm sure they'll handle it. about five years ago i snapped a rome mod board. called them and had a new one three days later. not sure if their cs is still that good but i wouldn't be surprised if they sent you several straps as backup.
 

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What the hell kind of snow are you on... there is just as much dirt/rock as there is white snow.


BTW - I have last year's Targas and they've been great. For a while I was switching back and forth with some older Cartels (my board vs. my gf's board if she went) and the Targas are way more comfortable.

The only issue I'd say I have had is the paint chipping (which I don't really care about) and the little leather piece on the toe strap that holds the ladder down ripped. Its not really a problem because my 390's don't even have that little leather piece.
 

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So on my 5th outing this season, the Targa toe strap base broke off. Is this replaceable? I've been kinda disappointed in their quality. Also have problems with the straps coming off in the middle of runs.
Holy crap! I have a pair of Rome SDS 390's, and just used them today for the first time for some heavy-duty powder runs. Half the time I couldn't ratchet them closed (the stop wouldn't engage the teeth) and on one run on Unicorn, the front binding's ankle strap just completely disengaged. "You've GOT to be FUCKING KIDDING me!" at the top of my lungs. So it's not just my pair. Anyone think Rome has a fix for this? Or do I write them off as shit?
 

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rode the same pair of forces for the last three seasons and had the same problem in deep wet pow. eventually the ratchets gave out after over 150 days on them. sprained my ankle when the ankle strap popped off as i landed a couple of weeks ago. my fault- ratchets should be replaced after 80 days. back on cartels. the o-twelves are very sweet.
 

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I am a Rome binding user for a long time. Other than a few minor issues as posted in my review of the 2012 Targa, I have had no problems. The thing about the toe strap is that you have to adjust it correctly in order for the ratchet to securely tighten. It is easy to have them just a bit too long and then the ratchet feels like it is stripping on the end of the ratchet strap. As for the ankle strap coming loose, they are prone to having ice hold the release mechanism open so you think you have gotten them cinched down only to have them loosen up. If I am in freeze-thaw conditions, I work the ratchet and unlocking mechanism a couple of time to be sure it is clear. This might be what happened to you. I have this happen with other bindings as well, but the spring tension on the Rome buckles seems lighter and makes them a bit more susceptible to it.
Hm, that makes sense. I've used them a couple of times on my secondary board, but this is the first time in deep (for Mt Seymour) powder conditions. Also the first time I've had ratchet problems. I'll check the adjustments as well.
 

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I've been riding Targas for a while now, and haven't had any major failures. I've encountered the ratchet issue, and just make sure I do indeed have the snow cleared out, and the ratchet locked. I haven't had a strap break yet, but I did have one of the little rubber "autostrap" bands break, and the crew over at Rome had a replacement (sent a few of them) in a package to me asap. Sorry you ran into that issue, and hopefully you get a quick resolution, as I know Rome has always taken care of me.
 

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Discussion Starter · #16 ·
thanks for the quick response, i will get them straps replaced. i do find rome design and customer service to be really good but things just falls apart. i took this week off to get to the hills so i needed something so i can go ride (it's a 2 hours drive each way). went to the local board store and got a pair of malavita restricted. the targas will either be sold or used as a second pair of spare bindings.

in terms of the straps coming off, it happens quite often and because the targas are a really sensitive bindings, i can feel them slip off as i come down the slope. i have tried pushing the ratchet down hard, as well as adjusting the straps so it fits better with the boots but nothing really works. generally i just have problem with the toe straps (the ankle straps generally stays on really well). there was only once where i had the ankle and toe straps came of while i was popping off some small rollers. both straps was dangling after the landing.

i do find these bindings really nice but i guess i just have really bad luck of getting things broken or not work.
 

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Hey Moondoggy

Super sorry to hear about the broken strap on your Targas. We can definitely get you set up with replacements, no problem. Just head over to our warranty site at Rome Warranty and register your bindings. After that you can request replacement straps and we'll ship them directly to you. We'll get you back on the hill asap.

If there's anything else we can help you out with, feel free to hit us up via email at ridercouncil at romesnowboards dot com.

Shred on

Rome SDS
LOVE seeing this level of customer service :thumbsup:
 

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I agree when you have Targas working great theyre the best binding out but there are issues with rachets that I encountered last year, which their customer service took care promptly. You cant beat their CS. I went to ride capo and love em up until the straps started coming loose due to the plasctic ladders on the strap shredding. I cant get them as tight as i want and i called their customer service and they are no where near as helpful as Rome. They asked me to go to my local shop and have them fill out a claim, I went to this shop and since i didnt buy them there they were not as attentive. Maybe every binding has some kind of small issue but it helps to have them back it up with prompt service and thats what rome does.
 

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I agree when you have Targas working great theyre the best binding out but there are issues with rachets that I encountered last year, which their customer service took care promptly. You cant beat their CS. I went to ride capo and love em up until the straps started coming loose due to the plasctic ladders on the strap shredding. I cant get them as tight as i want and i called their customer service and they are no where near as helpful as Rome. They asked me to go to my local shop and have them fill out a claim, I went to this shop and since i didnt buy them there they were not as attentive. Maybe every binding has some kind of small issue but it helps to have them back it up with prompt service and thats what rome does.
son of a, my choices of bindings for my new proto ct were rome targas, burton cartels and ride capos. capo's having ladder issues are not cool. Should I take capos out the equation and get Targas or Cartels? I'm a freerider/all-mountain dude.
 
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